Restaurant captain

Job Description

Job Title : Restaurant Captain Location : Annapoorna Mithai, 30, Ground Floor, 2nd East Main Street, Near Ambika College, Anna Nagar, Madurai Experience : 2–3 years of relevant experience required Industry : Food & Beverage / Hospitality Employment Type : Full-time Job Summary: We are looking for a dedicated and customer-focused Restaurant Captain to join our team at Annapoorna Mithai , a leading vegetarian restaurant and sweet shop in Madurai. The ideal candidate should have 2–3 years of experience in restaurant service, strong leadership abilities, and a passion for delivering exceptional guest experiences. Key Responsibilities: Supervise and coordinate the activities of restaurant staff to ensure smooth daily operations Welcome guests, assist them with seating, and ensure prompt and courteous service Take orders accurately and ensure timely delivery of food and beverages Handle customer inquiries and complaints professionally and efficiently Ensure tables are properly set, clean, and organized at all times Coordinate with kitchen staff to ensure food quality, presentation, and timely service Maintain hygiene and cleanliness standards as per restaurant policies Assist in training new staff and monitoring performance Prepare shift schedules and ensure adequate staffing during peak hours Upsell menu items and promote special offers to enhance customer satisfaction and revenue Candidate Requirements: Experience : 2–3 years of experience as a Restaurant Captain or Senior Steward in a reputed restaurant Education : Diploma/Certification in Hotel Management or related field is preferred Strong leadership and team management skills Excellent communication and interpersonal skills Pleasant personality and a customer-first attitude Ability to work under pressure and handle high-volume operations Knowledge of POS systems and basic billing procedures Flexibility to work in shifts, weekends, and holidays Benefits: Competitive salary Staff meals provided Opportunities for growth within the organization Friendly and supportive work environment Job Type: Permanent Benefits: Food provided Provident Fund Schedule: Day shift Rotational shift Supplemental Pay: Overtime pay Yearly bonus Work Location: In person Application Deadline: 22/06/2025 Expected Start Date: 20/06/2025