Reservations Specialist

Company Description Sathorn Hospitality Pvt. Ltd. presents TÓA 66, a hidden gem in the heart of Churchgate, offering an exclusive 26-seater vegetarian fine dining experience in India. Concealed within an intimate, elegant setting, TÓA 66 provides a unique and intriguing journey with each visit. Our 7-course tasting menu, crafted by master Thai chefs, celebrates the authentic flavors of Thailand with a refined, modern twist. As India’s first vegetarian Thai fine-dining concept, TÓA 66 is dedicated to delivering an unparalleled culinary experience. Role Description This is a full-time on-site role for a Reservations Specialist based in Mumbai. The Reservations Specialist will handle day-to-day reservation tasks, including managing bookings, maintaining customer relations, and ensuring an exceptional guest experience. This role also involves coordinating with the sales team, providing training to staff, and optimizing reservation systems for efficiency. Qualifications Strong skills in Reservations and Sales Excellent Communication and Customer Service skills Experience in providing Training to staff Attention to detail and organizational skills Ability to work on-site in Mumbai Previous experience in the hospitality industry is a plus Bachelor's degree in Hospitality Management or related field preferred Show more Show less