Reservation Executive

Pardeep Kumar ( Proprietor of ABP Empower)

1 - 5 years

2 - 3 Lacs

mohali punjab india

Posted:2 months ago| Platform: Foundit logo

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Skills Required

customer service data entry reservation management crm software attention to detail multitasking communication skills problem solving time management

Work Mode

On-site

Job Type

Full Time

Job Description

Description

We are seeking a Reservation Executive to join our team, responsible for managing reservations and providing exceptional service to our clients. The ideal candidate will have a strong background in the hospitality industry, excellent communication skills, and a knack for organization.

Salary - 20,000 to 25,000 Per Month

Responsibilities

Manage and confirm reservations for clients in a timely manner.
Provide exceptional customer service by addressing inquiries and resolving issues related to reservations.
Maintain accurate records of bookings and cancellations.
Coordinate with various departments to ensure a seamless guest experience.
Assist in handling special requests and preferences of clients.
Monitor reservation systems for accuracy and updates.
Generate reports on reservations and occupancy rates as required.

Skills and Qualifications

1-5 years of experience in a similar role within the hospitality industry.
Proficiency in reservation software and systems (e.g., Opera, Amadeus, etc.).
Strong communication and interpersonal skills to interact effectively with clients and team members.
Excellent organizational skills and attention to detail.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Customer service oriented with a friendly and professional demeanor.
Basic knowledge of pricing strategies and hotel operations.

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