Reservation Executive

3 years

0 Lacs

Posted:13 hours ago| Platform: Linkedin logo

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Work Mode

Remote

Job Type

Full Time

Job Description

We’re Hiring – Reservations Executive 🌟


📍 Location: Work from Home (first 3 months) | Based in Goa

🕒 Job Type: Full-time


About Us:

Mirashya Homes is a leading luxury real estate and hospitality brand in Goa, offering premium villas and apartments with exceptional guest experiences.


💼 Key Responsibilities:

- Manage reservations across OTAs, PMS, calls, emails & WhatsApp

- Handle guest inquiries and assist with bookings

- Manage pricing, discounts & taxes accurately

- Resolve guest concerns professionally

- Coordinate with internal teams for smooth guest stays

- Prepare daily reports & share updates with management

- Track market trends & competitor pricing

- Maintain relationships with brokers & B2B partners

- Support concierge services & upsell add-ons

- Be flexible to work on weekends/holidays when required



🎯 Requirements:

- Graduate in Hospitality, Business, or related field

- 1–3 years of experience in reservations/hospitality

- Excellent English communication & customer service skills

- Good knowledge of Excel, PMS & OTA platforms

- Strong organizational & problem-solving abilities

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