Reservation Executive

0 years

1 - 3 Lacs

Posted:5 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Description – Reservation Executive

  • Handle all incoming calls, Emails, Social platform and online reservation enquiries promptly and courteously.
  • Ensure prompt response to all the guest and travel agent enquiries.
  • Maintain up-to-date knowledge of room categories, rates packages & facilities of the property.
  • Sending quotation to the guest, follow up for the payment for confirmation and to ensure all bookings are confirmed with correct details – Guest name, number of people, check in / check out date, room category & rate plan.
  • Keep updating the room chart accurately with online and offline bookings.
  • Communicate special guest request and requirement to the front office and housekeeping teams, also to send each and every guest’s booking details to the front office regularly – Rate, Room category, Number of Adults/Child, Advance received etc.
  • Update daily room availability and rate and ensure accurate inventory management on channel manager (Resavenue).

Job Type: Full-time

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

  • Health insurance
  • Leave encashment

Work Location: In person

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