3 - 8 years
4 - 6 Lacs
Posted:2 months ago|
Platform:
Work from Office
Full Time
Greetings from Medi Assist!! Urgent Job requirement for Assistant Manager in Bangalore & Noida for CRM Job description: Assistant Manager-Account Management Location : Bangalore & Noida Roles and Responsibilities Maintain relationship with insurers. Manage their queries and resolve them satisfactorily. Meet important clients regularly. Check status of clients, work with internal team members to clear outstanding and pending claims Interact with internal & external stake holders to ensure customer queries are addressed in a timely manner Encourage clients to submit the required pending documents to reprocess the claims. Resolve customer queries and grievances with reasonable explanation. Handling inbound and outbound calls, managing escalations Relevant Experience : 5-6 years in a customer facing/customer support role which involves finding solutions. Health Insurance/TPA background preferred Thanks & Regards Hariprasad Email id : hariprasad.m@mediassist.in
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