Posted:2 weeks ago|
Platform:
Hybrid
Full Time
About the role The Reporting Analyst III is part of the GenAI Crowdsourcing Team, is responsible for building reporting dashboards, leads, or takes part in projects that may require development for the performance management of Crowdsourcing team members. Responsibilities: Requirements analysis Input on assessment and planning activities Data model design Solution building Risk assessment/mitigation (manual/automated) Functional unit testing User Acceptance Testing (i.e. testing overall functionality of dashboard or reporting and ensuring data accuracy) Extracting and gathering data from sources and processes them into consumable outputs based on requirements Documentation of process and creation of user guides Provides support and assists in troubleshooting and resolving issues reported or flagged by end-users Escalates any data or tool-related issues to the proper channel as needed Continuous alignment to program/account reporting scope Requirements: Minimum of 1-year recruitment operations experience with a background in data analytics using a variety of BI tools (i.e. Google Sheets, Google Data Studio, MS Excel, Sisense, etc.) - Desirable Knowledge of recruiting metrics preferred Schedule flexibility is required This is a hybrid role Skills: Excellent verbal, written, and presentation communication Skills Intellectually curious fast and self-driven learner in areas including new business models, analytical techniques, technical skills, etc. Demonstrated analytical and problem-solving experience Demonstrated strong organizational, time management, prioritization, and coordination skills Ability to self-initiate follow up, work independently and adhere to deadlines Ability to build strong stakeholder relationships and foster ownership, innovation, and collaboration within a team Average to advance proficiency on data analysis and data modeling Advanced analytical thinking Ability to understand client requests and translate them into Looker Studio solutions Flexibility to work on ad hoc tasks required by stakeholders Knowledge: English B2 - Required Proficiency with MS Office or Google Workspace applications (MS Excel, Google Sheets, Google Data Studio, etc.) with the ability to create charts, graphs, pivot tables, and complex formulas Ability to learn to navigate new tools and dashboards Studies & Experience: Bachelor’s degree in any course (bachelor's or advanced degree in quantitative domain e.g. Analytics, Statistics, Maths or relevant experience in data analytics or BI is an advantage.) Quality experience - Desirable
TELUS International
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