A Day in the Life
Responsibilities may include the following and other duties may be assigned.
- Responsible for developing and executing strategies that provide the sales organization with the information, content, expertise, and tools to help salespeople sell more effectively.
- Optimizes buyer interactions to build pipelines, relationships, and opportunities, and improve communication.
- Requires knowledge and proficiencies in buyer behavior and go to market process to create continuous training opportunities through various methods.
- Create and deliver content, information, and tools to prepare sellers to deliver on company business goals including building client relationships, identifying client need, how company products and services can meet client need and capturing opportunities within their accounts.
- Uses sales metrics to identify and quantify effective sales strategies.
- Continually evaluates and deploys new and improved deployment methods.
- Interacts and works closely with other departments, such as but not limited to Sales, Marketing, & Global Comms & Corp Marketing to ensure adequate support to the sales and marketing functions.
SPECIALIST CAREER STREAM: Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education.
DIFFERENTIATING FACTORS
Autonomy: Recognized expert, managing large projects or processes.
Exercises considerable latitude in determining deliverables of assignments, with limited oversight from manager. Coaches, reviews and delegates work to lower level specialists.
Organizational Impact: Contributes to defining the direction for new products, processes, standards, or operational plans based on business strategy with a significant impact on work group results.
May manage large projects or processes that span outside of immediate job area.
Innovation and Complexity: Problems and issues faced are difficult, moderately complex and undefined, and require detailed information gathering, analysis and investigation.
Develops solutions to moderately complex problems, and/or makes moderate to significant improvements of processes, systems or products independently to enhance performance of job area. Implements solutions to problems.
Communication and Influence: Represents organization as a primary contact for specific projects and initiatives; communicates with internal and external customers and vendors at various levels.
May negotiate with others to reach understanding or agreement, and influence decision-making.
Leadership and Talent Management: Typically provides guidance, coaching and training to other employees within job area.
Typically manages major / moderately complex projects, involving delegation of work and review of work products, at times acting as a team leader.
Required Knowledge and Experience: High School Diploma or equivalent with 8+ years of relevant experience in sales enablement or sales support or equivalent experience (OR Associates Degree with 6+ years experience OR Baccalaureate Degree with 4+ years experience).
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. 214.2(h)(4)(iii)(A). .