Relationship Officer

Company Description

IKF Home Finance Ltd is a leading housing finance company in India, founded in 2016 and headquartered in Hyderabad, Telangana. We aim to empower dreams of homeownership with affordable and flexible loan solutions, leveraging IKF’s 30+ years of financial expertise. Our mission is to make homeownership accessible through transparent processes, competitive interest rates, and personalized support, transforming lives one home at a time. We specialize in affordable housing finance, providing customized loan products, quick approvals, and expert guidance for first-time homebuyers, growing families, self-employed individuals, and NRIs.

Role Description

This is a full-time on-site role for a Relationship Officer located in Tambaram. The Relationship Officer will be responsible for ensuring customer satisfaction through effective communication, relationship management, and personalized support. Day-to-day tasks include managing loan applications, providing expert guidance on home loan products, assisting clients through the application and disbursement process, conducting follow-ups, and maintaining an updated customer database. The role involves fostering positive relationships with clients and addressing their queries and concerns promptly.

Qualifications

• Excellent communication and interpersonal skills
• Experience in customer relationship management and providing personalized support
• Strong understanding of home loan products and financial services
• Ability to conduct follow-ups and maintain records accurately
• Bachelor's degree in Finance, Business Administration, or related field
• Previous experience in the housing finance or banking sector is a plus
• Proficiency in local languages, in addition to English, is advantageous