Posted:1 week ago|
Platform:
On-site
Full Time
Relationship Manager (RM) Location: Jaipur Role Overview: The RM will act as the primary client-facing interface, responsible for onboarding, kit delivery, retainer management, and opportunity tracking across Flowtrade’s execution stack. Key Responsibilities (KRAs): Assist clients with onboarding and documentation Manage kit delivery workflow and CRM updates Coordinate with analysts, founders, and partners for solution execution Drive retainer renewals and upsell conversations Maintain client satisfaction and issue-resolution matrix Key Performance Indicators (KPIs): 90%+ CRM data hygiene and update accuracy Minimum 6–8 kits/month successfully delivered 25% kit-to-retainer conversion from new clients NPS Score ≥ 8 from assigned client pool Job Type: Full-time Pay: ₹360,000.00 - ₹600,000.00 per year Schedule: Day shift Ability to commute/relocate: Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): What is your current CTC? What is your expected CTC? Have you worked in coordination with internal teams such as analysts or operations for service delivery? If a client is dissatisfied with a delay in service delivery, how would you handle the situation? Experience: Customer relationship management: 1 year (Preferred) Language: English (Preferred) Work Location: In person
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