Relationship Manager-Tractor Loan

Job Requirements

Job Requirements

Role/Job Title:

Function/ Department:

Job Purpose

Roles & Responsibilities

• Responsible for acquiring new customers for Tractor Loans with a detail understanding of Credit assessment, providing end to end solutions to clients.
• Establish closely connect with the existing customers through mailers and phone calls and share insights on the fluctuations in interest rates and various product offerings.
• Empanelment of new Dealers, DSA and DST in the market.
• Generate new sales leads for Dealership business customers through referrals from existing clients, promotional activities.
• Conduct policy training for internal team members.
• Proactively resolve customer queries.
• Aggregate knowledge of competitor products, best practices in the market.
• Responsible for tracking channels and team for quality sourcing and healthy portfolio.
• Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers.
• Recommend process changes to improve service efficiency and quality across the branch network.
• Demonstrated ability in sales planning and conceptualize promotions and marketing initiatives.
• Attract and retain best-in-class talent for key roles in their reporting structure.
• Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements.
• Enable teams to drive growth targets by providing necessary support.
  

Education Qualification