Relationship Manager

Company Description

Runwal Enterprises Ltd., an independent venture since 2016 spearheaded by Mr. Subodh Subhash Runwal, originates from the esteemed Runwal Group legacy established in 1978. The company has successfully developed 28.53 million sq. ft. in Mumbai's eastern, central, and south-central suburbs, with ongoing expansion into the western region. Known for its commitment to excellence and innovation, Runwal Enterprises plays a significant role in shaping urban infrastructure within the Mumbai Metropolitan Region.

Role Description

This is a full-time, on-site role for a Relationship Manager located in Thane. The Relationship Manager will be responsible for managing and nurturing client relationships and ensuring high customer satisfaction. Responsibilities include identifying customer needs, offering tailored solutions, addressing client concerns, maintaining accurate client records, coordinating with internal teams, and driving customer retention and loyalty. The role requires a proactive approach to problem-solving and building long-term trust with clients.

Qualifications

• Communication and interpersonal skills, including client engagement, relationship management, and conflict resolution abilities
• Customer service expertise with a focus on understanding and addressing client needs effectively
• Strong organizational and time management skills for managing multiple clients and priorities
• Analytical and problem-solving abilities to create solutions and resolve challenges promptly
• Proficiency in CRM tools like SFDC and basic understanding of relevant software
• Ability to collaborate with internal teams to fulfill client requests efficiently
• Experience in the real estate or related industry is advantageous
• Relevant academic qualifications, such as a bachelor's degree in Business Administration, Marketing, or related field

Share your CV at team.hr@runwalgroup.in