Relationship Manager

0 years

1 - 2 Lacs

Posted:5 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary:

We are looking for a skilled and customer-focused Relationship Manager to oversee and maintain relationships with our clients. In this role, you will be responsible for understanding client needs, offering personalized solutions, and ensuring a high level of client satisfaction to drive retention and growth.

Key Responsibilities:

  • Develop and maintain strong relationships with assigned clients.
  • Understand client requirements and business objectives to provide tailored solutions.
  • Act as the main point of contact for key clients, ensuring timely and effective communication.
  • Identify opportunities to upsell or cross-sell products and services.
  • Resolve client issues promptly and effectively.
  • Prepare regular reports on client status and account health.
  • Collaborate with internal teams (Sales, Product, Operations) to meet client needs.
  • Ensure compliance with company policies and regulatory requirements.
  • Meet or exceed sales and relationship management targets.

Requirements:

  • Bachelor’s degree in Business, Finance, Marketing, or a related field.
  • Proven experience as a Relationship Manager or in a similar client-facing role.
  • Strong interpersonal and communication skills.
  • Ability to manage multiple client accounts and priorities.
  • Proficiency in CRM software and MS Office.
  • Results-driven with a customer-first mindset.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹24,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Life insurance
  • Provident Fund

Work Location: In person

Speak with the employer
+91 9583000812

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