Relationship Manager

You will be responsible for generating business for Home loans and LAP Loans through Open Market and Connectors. Your primary focus will be to understand customer needs and develop tailored plans to address them. In addition, you will need to resolve customer complaints quickly and effectively, ensuring high-quality sales, supply, and customer service processes are promoted. Retention of customers will be vital in this role, and you must handle grievances properly to ensure customer satisfaction. You will also be expected to approach potential customers to establish relationships, and gain a solid understanding of competitors in the market. Identifying upselling and cross-selling opportunities and forwarding them to the sales team will also be part of your responsibilities. The ideal candidate should have at least 1 year of experience in Home loans or LAP loans, with a proven track record of success in a similar role.,