Relationship Manager

Job Title: Relationship Manager

Location: Coimbatore, Tamil Nadu

Employment Type: Full-Time | On-site

About Dakshina Foundation

Dakshina Foundation, based in Coimbatore, is a non-profit organization guided by the profound vision of Guruji Mithreshiva. The Foundation is dedicated to uplifting human consciousness through life-changing educational programs rooted in timeless wisdom. Our work spans from inspiring individuals to take the first step, guiding them through transformational events, and nurturing their long-term personal growth and inner clarity.

Role Overview

We are looking for a warm, focused, and service-minded Relationship Manager to lead and guide our Participant Engagement Team. This team plays a vital role in the participant’s journey — from the first outreach call, through program participation, to ongoing practice and inner progress. The manager will oversee 6–10 team members who connect with participants exclusively over phone calls. The role is full-time, entirely desk-based, and requires balancing compassionate communication with structured follow-through.

Key Responsibilities

● Lead, mentor, and support a team handling three core functions:

○ Outreach & Enrollment – Inspire new participants to register for upcoming programs.

○ Participant Support – Assist registered participants through the journey up to event completion.

○ Relationship & Practice – Foster long-term engagement, encouraging continuous growth through follow-up programs and practices.

● Monitor and guide team performance based on key indicators like registration, support quality, and participant retention.

● Ensure smooth, respectful, and meaningful communication through structured calling systems and compassionate guidance.

● Analyze performance data using tools like Excel or Google Sheets and report progress to senior leadership.

● Coordinate closely with program teams to align outreach and follow-up efforts with upcoming events.

What We’re Looking For

● Experience: 3–7 years of experience in relationship management, tele-calling supervision, community engagement, or customer support. Experience in educational sectors is a plus.

● Language: Fluency in Tamil is mandatory; working knowledge of English is expected.

● Skills: Strong people leadership, empathetic communication, organized follow-through, and basic proficiency in Excel or Google Sheets.

● Personality: A compassionate and grounded individual who blends empathy with accountability and is deeply committed to helping others grow.

Why Join Us?

At Dakshina Foundation, guided by Guruji Mithreshiva, you will be part of a transformative mission — helping individuals live with purpose, awareness, and strength. If you find joy in helping others grow, value heartfelt communication, and want to contribute to an organization rooted in wisdom and service, this is the right place for you.

To Apply: Send your resume and a short note on why this role resonates with you to careers@dakshinafoundation.org

Job Types: Full-time, Permanent

Language:

• English (Preferred)

Work Location: In person