Posted:3 days ago| Platform: Linkedin logo

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On-site

Job Type

Full Time

Job Description

Company Description

Capital Small Finance Bank, established in 2000 and headquartered in Jalandhar, Punjab, became India’s first Small Finance Bank in 2016. Guided by its philosophy “Vishwas se Vikas Tak,” the bank is committed to fostering economic growth and empowering communities through reliable and affordable banking solutions. It specializes in serving the middle-income group with a portfolio covering agriculture, MSMEs, mortgages, and retail banking services. With over two decades of experience, the bank focuses on strengthening livelihoods and building strong customer relationships. Capital Small Finance Bank is a trusted partner helping individuals and businesses save, borrow, and grow securely.

Role Description

This is a full-time, on-site position located in Chomu for a Relationship Manager. The Relationship Manager will be responsible for building and maintaining strong customer relationships, generating new business opportunities, and achieving sales targets. Key responsibilities include understanding customer financial needs, offering tailored banking solutions, and delivering high-quality service to enhance customer satisfaction. The role requires collaboration with internal teams and active participation in marketing efforts to expand the customer base and strengthen community engagement.

Qualifications

  • Proven skills in Client Relationship Management, Customer Service, and Interpersonal Communication
  • Sales Acumen and Ability to Meet or Exceed Business Development and Sales Targets
  • Proficiency in Banking Products and Services, such as Retail Banking and Credit Solutions
  • Strong Problem-Solving, Negotiation Skills, and Decision-Making Abilities
  • Ability to work independently and with cross-functional teams effectively
  • Bachelor’s degree in Business Administration, Finance, or a related field (Master’s degree preferred)
  • Proficiency in relevant software and tools used for banking operations
  • Previous experience in banking or financial services is an advantage

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