Relationship Manager

Job Description

Company Description Started as a universal bank on August 23, 2015, Bandhan Bank is one of India’s fastest-growing private sector banks. The bank is committed to financial inclusion and aims to serve the underserved. Guided by the principle of ‘Aapka Bhala, Sabki Bhalai,’ Bandhan Bank not only serves its customers but also makes a positive difference in people's lives. The bank focuses on providing a variety of world-class banking products and services, including loans, deposit accounts, internet and mobile banking, and ATM services across India, primarily targeting semi-urban and rural customers. Presently, Bandhan Bank has nearly 6,300 banking outlets pan-India with a team of 78,400 employees. Role Description This is a full-time on-site role for a Relationship Manager, located in Aligarh. The Relationship Manager will be responsible for building and maintaining relationships with clients, ensuring prompt resolution of customer issues, and offering personalized banking solutions. Daily tasks include account management, handling financial transactions, providing product and policy information, and cross-selling banking products. The role also involves closely working with the branch team to achieve set targets and providing excellent customer service to ensure customer satisfaction. Qualifications Strong interpersonal and relationship-building skills Experience in account management and customer service Knowledge of banking products, policies, and services Sales and cross-selling skills Excellent communication and negotiation skills Ability to work collaboratively in a team-oriented environment Proficiency in financial transactions and operations Bachelor's degree in Finance, Business Administration, or a related field Experience in the banking sector, particularly in semi-urban and rural settings, is an advantage Show more Show less