0 - 31 years

1 - 5 Lacs

Taltala Kolkata/Calcutta

Posted:2 weeks ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities: Maintain and deepen client relationships through regular check‑ins and proactive engagement Assess client needs and recommend suitable products or services, including cross‑sell and upsell opportunities Resolve customer issues swiftly in coordination with support teams to ensure satisfaction Analyze trends and client feedback to improve internal processes and deliver better service Maintain accurate CRM data and prepare client reports, forecasts, and engagement metrics

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