Relationship / Channel Sales Manager

Role Overview: As a Relationship Manager & Channel Sales Manager in the hospitality industry, you will be responsible for managing client relationships and channel sales operations. Your primary focus will be on nurturing key client accounts, developing sales channels, and maximizing occupancy and revenue. To succeed in this dual-role position, you are expected to have a deep understanding of hospitality operations, B2B partnerships, and distribution networks. Key Responsibilities: - Build and maintain strong relationships with corporate clients, travel agencies, tour operators, and other B2B partners. - Serve as the primary point of contact for key accounts, ensuring client satisfaction and loyalty by understanding their needs and recommending tailored hospitality solutions. - Conduct regular client visits, reviews, and follow-ups to drive repeat business and address client concerns promptly and professionally. - Develop and implement strategies to grow revenue through various platforms like OTAs, DMCs, GDS, and other third-party booking platforms. - Manage the onboarding, training, and performance of distribution partners and booking agents. - Monitor channel performance, set sales targets, and collaborate with marketing and revenue management teams to optimize pricing and promotions. - Identify and secure new distribution partnerships in domestic and international markets. Qualifications Required: - Bachelor's degree in Hospitality, Business, Sales, or a related field. - Minimum of 7 years of experience in hospitality sales, channel management, or relationship/account management. - Proven experience in managing B2B relationships and hospitality distribution channels. - Excellent interpersonal, negotiation, and communication skills. - Familiarity with hospitality CRM tools, booking engines, and revenue management systems. - Strong analytical and reporting skills. Additional Details: This is a full-time, permanent position with benefits such as health insurance and Provident Fund. The work location is in person. Preferred skills include experience with hospitality technology platforms like SiteMinder, Sabre, Amadeus, or TravelClick, the ability to travel for client and partner meetings, trade shows, and industry events, and multilingual proficiency.,