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Job Description:
Regional Workplace Lead - Pune
About the Role:
We are seeking an experienced and dynamic Regional Workplace Lead for our Pune office. This role is crucial in ensuring a safe, efficient, and comfortable work place environment for all employees. The ideal candidate will be a strong professional with a proven track record in facilities management, project coordination, and stakeholder collaboration.
Key Responsibilities:
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Facilities Operations & Maintenance:
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Oversee all aspects of workplace operations, including routine maintenance, repairs, and physical site security.
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Manage and coordinate extended vendor teams, ensuring high standards of service.
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Conduct regular office inspections to proactively address operational and maintenance needs.
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Ensure office cleanliness and a positive overall employee experience through effective vendor coordination and team delegation.
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Promptly respond to and resolve facility-related emergencies and issues.
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Maintain accurate records of facility assets, maintenance schedules, and inspections.
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Compliance, Safety & Security:
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Implement and enforce workplace policies and procedures to ensure adherence to safety and regulatory standards.
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Guarantee a safe, clean, and comfortable work environment for all employees.
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Manage all safety, security, and badging-related programs.
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Budget & Financial Management:
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Develop and manage the annual workplace budget, meticulously tracking expenses.
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Identify and implement cost-saving opportunities.
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Ensure all programs and workplace operations remain within the approved annual budget.
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Project & System Coordination:
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Coordinate and supervise workplace-related projects, including moves, adds, and changes (prior move experience highly desirable).
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Oversee the services ticket system to ensure operational effectiveness and accurate reporting.
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Collaboration & Stakeholder Support:
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Collaborate effectively with various internal departments (HR, IT, Compliance, Logistics, Business Units) to understand and meet their facility requirements.
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Foster strong cross-collaboration with key internal and external stakeholders and business partners.
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Provide support to the India Head of Workplace Services on various projects and regional requirements.
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Space Planning & Employee Satisfaction:
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Manage space planning, including seating rearrangements, on an as-needed basis.
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Strive for high employee satisfaction with their work environment, particularly concerning office operations and maintenance.
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Required Qualifications:
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Experience:
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Leadership & Teamwork:
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Strong leadership and teamwork skills with a demonstrated ability to collaborate effectively.
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Highly adaptable, comfortable with change and ambiguity, and capable of quickly mobilizing teams and resources.
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Excellent organizational, interpersonal, and supervisory skills.
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Operational Aptitude:
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Strong aptitude for managing schedules related to projects, facilities operations, technology, furniture, fixtures, and equipments
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Availability & Responsibility:
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Responsible for managing and addressing facility services to ensure uptime and resolve breakdowns, even outside of regular work hours, on weekends, and holidays.
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Flexible hours to meet the demands of a growing workforce.
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Work Habits:
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