Regional Manager - Mumbai and Pune

Designation - Regional Manager - Mumbai and Pune

Location - Sewri - Mumbai

About Rentokil Initial Hygiene

About The Role

• The Deputy General Manager/Regional Manager will be responsible for actively seeking & understanding the P&L of the business and engaging/handling multiple branch teams. Providing complete support to the team & driving them to boost top-line revenue growth, customer acquisitions, achieving EBITDA & PBT as per annual AOP
• The incumbent will report to the General Manager. The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders.
  

Job Responsibilities

• Handling teams and maintaining P&L accounts for branches.
• Perform cost-benefit and needs analyses of existing/potential clients to meet their needs.
• Maintain positive business relationships with clients.
• Reach out to large customers through data mining and developing referrals from existing accounts.
• Develop new business opportunities with the team to acquire new (large and big) accounts.
• Expedite the resolution of customer problems and complaints to maximise satisfaction.
• Collaborate with the internal team and external stakeholders.
• Analyze the territory/market's potential, competitor products and services, and track sales reports.
• Drive collections and keep DSO days in control as per AOP.
  

Key Result Areas

• Customer Relationship, Sales, and Business Development
• Team Management
• Customer Service and Complaint Handling
• Maintaining MIS and Reports
  

Competencies (Skills Essential To The Role)

• Excellent Customer Relationship Management Skills
• Effective Communication
• Collaborative Leadership Style
• People Management
• Problem Solving
• Ability to Work Effectively with Cross-Functional Teams
  

Educational Qualification / Other Requirement

• Bachelor's degree (or equivalent) with 12+ years of overall experience in B2B front-line sales and account management, including 3-4 years in team leadership.
• Proven track record in customer management and business development.
• Good understanding of the local geography.
• Proficient in MS-Office / G-Suite
  

Role Type / Key Working Relationships

• People Manager
• Internal team
• External stakeholders