Regional Head

Canara HSBC Life Insurance Company Ltd.

Des : Regional Head

Ctc : 25 lpa

Budget and Sales

Achievement

? Achieve the region's budget in terms of revenue (premiums) and cost

control, as set by the Zonal Head.

? Develop sales forecasts, budgets, and manpower plans for the region,

aligning with zonal targets.

? Monitor sales volume, revenue, and costs against forecasts, rerouting

resources to address underperformance.

2

Branch Supervision

? Supervise branch operations, ensuring implementation of sales tools and

procedures from lead generation to closure.

? Optimize branch productivity by streamlining processes and supporting

branch managers.

? Maintain branch budgets and ensure cost-effective operations.

3

Agency Network

Development

? Increase the agency network cost-effectively by recruiting new agents and

Sales managers under the guidance of the Zonal Head.

? Ensure early licensing of business partners to enhance earnings and

productivity.

? Support the Zonal Head in executing growth strategies for deeper market

penetration.

4

Agent Support and

Development

? Assist new managers in recruitment and accelerate their business success

through hands-on guidance.

? Conduct training sessions with branch managers and agents to drive

performance, in collaboration with the Zonal Head.

Confidential

? Handle HNI clients and agents directly to secure high-value business.

5

Customer Satisfaction

and Service

? Develop and ensure customer satisfaction by maintaining excellent service

quality at the regional level.

? Interact with external and internal stakeholders to maximize client

retention and service revenue.

? Address customer escalations and report unresolved issues to the Zonal

Head.

6

Operational and

Strategic Execution

? Implement new processes and strategies for agency development as

directed by the Zonal Head.

? Plan and execute business development strategies to increase written

premium YoY.

? Provide regional input to the Zonal Head for HO discussions on payouts,

marketing, and employee benefits.

7

Operational Support

? Supervise unit-level operations, ensuring compliance with company

policies and regulatory standards (e.g., EKYC, anti-miss selling).

? Monitor unit budgets and costs, aligning with the Zonal Head's cost control

objectives.

? Provide performance data and insights to the Zonal Head for regional

reporting and planning

8

Compliance Adherence ? Monitor agent's/IMs/UMs activities for compliance with regulatory

standards (e.g., IRDAI guidelines) and company policies, reporting issues

to the Unit Manager.

?

9

Attrition Management

? Develop strategies to reduce IMs & UMs attrition by fostering engagement

and addressing concerns promptly.

? Conduct regular check-ins with UMs & IMs and agents to maintain morale

and identify early signs of disengagement.

? Report attrition trends and mitigation plans to the Zonal Head for region-

wide action.

IV. Key Performance Indicators

? Revenue Achievement: Achieve 100% of regional revenue budget annually.

? Cost Control: Maintain regional costs within 5% of budgeted targets.

? Sales Forecast Accuracy: Ensure forecasts are within 5% of actual performance.

? Agency Expansion: Grow the regional agency network by 10% (e.g., new agents) annually.

? Agent Productivity: Increase per agent premium by 8% through supervision and support.

? Licensing Speed: Ensure 90% of new business partners are licensed within 30 days.

? Customer Retention: Achieve a 90% client retention rate in the region.

? Branch Performance: Improve branch productivity by 10% YoY.

? Training Participation: Ensure 85% of agents attend regional training sessions.