15 Team Handeling Jobs

Position: Senior Sales Manager Factory to Factory Sales Salary: Up to ?1.5L/month Location: India & International Requirements: 18+ years of experience in B2B/factory-to-factory sales Strong team handling background Experience in the food industry preferred Age below 55 Must be fluent in Malayalam

Canara Hsbc Life Insurance Des : Cluster buisness head Channel : Banca Ctc : upto 13 lpa Responsiblities : Principal Accountabilities: Key activities and decision making areas Typical Targets and Measures Profitable franchisee. 1. Achieving defined number of LBS in Franchisee 2. Activate Branch & LBS and achieve desired productivity from active LBS as per plan 3. Engagement & Activity Management High engagement levels to be maintained at Branch levels with support from ISM. 4. APE new business growth as per AOP 5. Renewal book/Persistency maintain desired level of First Year and overall persistency across channels Customers / Stakeholders Improve the quality of Relationship Management at a Branch Manager, Regional Head level 1. Maintain healthy relationship with bank staff and ensure support for FLS at Branch level 2. Engage with Branches and influence and support them for driving insurance business. 3. Cross functional engagement within CHOICe with Business Development,EIMA, Training & operations for ensuring support to LBS and FLS GLOBAL ROLE PROFILE TEMPLATE Updated: APRIL 2011 Page 2 of 5 RESTRICTED Leadership & Teamwork Leadership | Teamwork | People Development Manage alignment between functions in the respective HUBs 1. Strategize and Plan to ensure business delivery through Activity management and other initiatives 2. Business Reviews with Channel and with team for understanding gaps and ensuring support for fixing these gaps 3. Industry/competition knowledge and countering with strengths that we have in CHOICe 4. Create an environment of ongoing personal, team learning and development, by being a Coach and Mentor and effectively building upon individual strengths. Invest in Staff Training & Development basis DAP for individual team member. Provide opportunities to team members to take up additional responsibilities. Foster positive attitude & high levels of enthusiasm amongst all to deliver higher productivity Ensure effective people management, strong interpersonal skills and business reasoning to resolve every issue and minimize the scope for escalations Operational Effectiveness & Control Ensure Controls and Audit are in place as required by IRDA & CHOICe Compliance. Build a compliance culture and act as a change agent to uncover issues and implement innovative solutions to manage risk actively. Facilitate Quality Sales by ensuring, that each customer is made aware of the product details. Identify any trend / weak links in the early stages and ensure dialogue with Branch Manager, Regional Head to address such issues. Ensure NIL frauds for any case sourced / handled by the Branch Keep self and Team updated on all new and existing products of CHOICe, Sales Process, Underwriting norms and Compliance guidelines. Regular usage of ACT and analytics. Use of Bank intranet ATS and Distributor portal for customer service issues. Customer Service camps in conjunction with Banks Major Challenges (The challenges inherent in the role that require a continual test of the role holder's abilities) A) Influence without direct authority. Mindshare of channel partner in this competitive environment is a key challenge B) Maintaining a healthy portfolio by ensuring customer complaints are resolved and on-boarding process of customers is need based product offering and is transparent. GLOBAL ROLE PROFILE TEMPLATE Updated: APRIL 2011 Page 3 of 5 RESTRICTED C) Maintaining morale of and retaining key team members. Role Context (The environment and operating conditions of the role including the extent of guidance and authority) Would be responsible for sales in the territory as a Territory Manager and drive the company's sales strategy through LBS in Branches mapped to Region. Implement key business development initiatives in the territory under purview to achieve AOP & Retention targets. Drive Sales basis product mix to ensure profitability; ensure all business expenses and employee costs are within budgets as approved and in line with business performance to maintain desired Cost Income ratios. The job holder would also need to enhance customer convenience and improve productivity of channels by exceeding expectations and service standards; Relationship Management & regular engagement with Branch Heads, Branch Managers and Leadership teams to support sales growth. The job holder needs to constantly source, develop and grow distributor relationships in a highly competitive market. These Markets & Distributors are under different stages of development with different customer expectations and hence, it is critical to develop & implement creative and innovative local/regional level business development initiatives to support sales growth. Management & Leadership of Regulatory, Compliance & Operational Risk (Operational Risk / FIM requirements) Report any operational risk or operational risk loss to the line manager and the Risk & Sales Quality team immediately if the jobholder becomes aware of emerging or inadequately controlled operational risk or identify an operational risk loss in accordance with Company's Risk policy.

Canara Hsbc Life Insurance Des : CBH ( Direct Channel ) Ctc : 12.5 lpa Criteria : 2 years team handling experience /5 years experience in Agency & Direct channel Job Describtion: Impact on the Business / Function [COMPLETE 3-4 AREAS] ? Plan daily goals both for the team as well as individually & work towards achieving them. ? Hiring of the Sales team. ? Managing sales in a result-focused environment. ? Making effective sales presentations and closing deals. ? Identifying potential customers and new business opportunities. ? Constantly liaising with other departments for smooth functioning. ? Maintaining own awareness of product in order to sell effectively. ? Identify competency gap and scheduling of refresher training. ? Maintaining daily, weekly & Monthly MIS ? Daily monitoring with all Teams (Relationship Managers) about yesterdays performance & today's targets. ? Premium per executive, per week ? Conversion rate, ? Product Mix ? persistency, ? retention of team ? and a high % of executives exceeding planned productivity standard Customers / Stakeholders [COMPLETE 3-4 AREAS] ? Timely response to internal and external queries. ? Understands own role and how it relates to team and the final outcome of any endeavor.

Job Description: We are seeking a dynamic Team Leader or Subject Matter Expert (SME) with a background in international voice processes to supervise a team of 20+ agents. The ideal candidate should possess strong people management skills, effective communication abilities, and prior experience in BPO voice operations. Key Responsibilities: - Supervise and lead a team of 20+ agents in an international voice support environment. - Monitor and oversee daily performance metrics such as AHT, Quality, and CSAT. - Provide coaching, mentorship, and motivation to team members to help them achieve individual and team KPIs. - Conduct regular one-on-one sessions, team huddles, and performance evaluations. - Manage escalations, client communications, and drive process improvement initiatives. Skills Required: - Experience in leading teams in an international voice support setup. - Proficiency in monitoring and managing performance metrics. - Strong coaching and mentoring skills to enhance team performance. - Excellent communication skills for effective client interactions. - Ability to drive process improvements and handle escalations efficiently. Other Details: - Job Title: Team Leader - International Voice Process - Industry Type: ITES/BPO/KPO - Functional Area: ITES/BPO/Customer Service - Required Education: XII HSC - Employment Type: Full Time, Permanent Key Skills: - BPO - BPO Services - Customer Support - Customer Support Executive - International Voice Process - Leadership - Team Handling - Voice Process Additional Information: - Job Code: GO/JC/109/2025 - Recruiter Name: Brindha Kamaraj,

Key Account Manager for farming or agricultural based BPO Experience Required: 23years in farming or agriculturally based BPO Prior experience managing a Headcount of 80+ sales officers, field agents, or tele sales Preferred background- working experience in farming or agricultural based BPO. 6 days working Excellent verbal skills basic English & Fluent Hindi + regional languages. Lead, mentor & supervise a sales team to ensure they meet targets Develop and implement outbound/field sales strategies across dealer and farmer networks Set sales quotas, monitor performance, and conduct regular reviews Coordinate lead generation, order processing, logistics, and payments. Provide technical support: product usage, safety, application guidance for pesticides/fertilizers Liaise between sales, marketing, production, and quality teams Prepare and present sales reports, forecasts, market insights, and competitor analysis. To Apply: Send resume to sonam.kumari@mounttalent.com Location: Noida sector 16

Designation: Store Manager Reporting To : Zonal Own Retail Manager Location :- Ahmedabad City Experience 1-6years Qualification - graduate or MBA Candidate Preference : Retail ,Telecom , ex-Telecom , FMCG , FMCD , Handset Purpose of the Job Located in the store, this role has direct responsibility for the successful running of the Airtel store. The person will ensure compliance with agreed guidelines to deliver a best in class experience & ensure store revenue & cost targets are met. Key Deliverables Store Operations & Audit / Compliance: Adherence of Store Operations in line with pre-defined SOPs Ensure that the look and feel of the store is as per guidelines/standards Track efficient Cash handling; prevent shoplifting / ensure safety and security Visual merchandising as per plan / guidelines Inventory and stock management to prevent stock-outs or excess Inventory KPI reporting as per guidelines and on-time Strategic Roll outs: Accountable for clearing store for formal launch as per pre-defined procedure across dimensions (e.g. manpower/ furniture & fittings/ IT/ device inventory) Manage closure of current store during refit & conversion Profitability: To achieve the target on conversion from the walk in customers in terms of Sales from new acquisitions & upsell To ensure required MIS & tracking at CRO levels Manage Store expenses are as per plan Provide suggestions /feedback to improve store productivity People Development / Team Management: To ensure daily roistering & briefing to outsourced store staff Ensure that attrition issues (planned & unplanned) are escalated for timely resolution Ensure motivation & development of outsourced store staff Customer Experience: Ensure adherence to CE guidelines Manage staff allocation based on demand at point in time Personally step in to handle demanding customers Provide suggestions for improvements in CE Skills Required High energy Strong process orientation Project management skills Appreciation of need for Customer Experience delivery Building & nurturing partnerships Influencing skills

Job Description: As a Team Leader - Voice Quality, you will be responsible for overseeing and ensuring the delivery of high-quality voice interactions within our customer service team. You should have a solid background in voice process quality management, with a minimum of 5 years of relevant experience. Your role will involve leading a team of quality analysts dedicated to voice processes, monitoring and enhancing voice interactions to meet quality standards, and developing and executing quality assurance strategies and feedback mechanisms. Healthcare domain expertise is not required for this position. Key Responsibilities: - Lead and manage a team of quality analysts focusing on voice processes. - Monitor, evaluate, and enhance voice interactions to ensure compliance with quality standards. - Develop and implement quality assurance strategies, call evaluation frameworks, and feedback mechanisms. - Identify performance gaps, conduct root cause analysis, and recommend improvements. - Conduct calibration sessions and training interventions to ensure consistency across teams. - Prepare and present detailed quality reports and actionable insights to the leadership. - Stay abreast of the latest quality tools and techniques specific to voice-based customer service. - Collaborate with operations and training teams to drive quality improvements. Required Skills & Qualifications: - Minimum 5 years of experience in voice quality assurance, with at least 2 years in a leadership role. - Strong understanding of QA methodologies in voice-based BPO/Contact Center environments. - Excellent communication, analytical, and coaching skills. - Proven ability to manage performance metrics and quality audits effectively. - Experience in utilizing quality monitoring tools and CRM systems. - Ability to excel in a fast-paced, dynamic environment. Skills Required: - Team Handling - Voice Process Other Details: - Role: Team Lead - Voice Quality - Industry Type: ITES/BPO/KPO - Functional Area: ITES/BPO/Customer Service - Required Education: Bachelor's Degree - Employment Type: Full Time, Permanent Job Code: GO/JC/138/2025 Recruiter Name: Brindha Kamaraj,

Key Responsibilities: Understand client requirements and create detailed job briefs Source, screen, and shortlist candidates using various channels Coordinate interviews and manage candidate communication Maintain recruitment trackers and ensure timely closure. Build strong client relationships and provide regular hiring updates Collaborate with internal teams to meet recruitment targets Team management IT Recruitment Account manager Experience required - upto 6 years Work from office - Noida sector 16 5 Days working fix sat sun off Day shift

Job Summary: As a Team Leader - Voice Quality, you will be responsible for overseeing and ensuring the delivery of high-quality voice interactions within our customer service team. We are seeking a dedicated individual with a strong background in voice process quality management, requiring a minimum of 5 years of relevant experience. This role does not mandate expertise in the healthcare domain. Key Responsibilities Lead and manage a team of quality analysts specializing in voice processes. Monitor, evaluate, and enhance voice interactions to maintain quality standards. Develop and execute quality assurance strategies, call evaluation frameworks, and feedback mechanisms. Recognize performance gaps, conduct root cause analysis, and suggest improvements. Conduct calibration sessions and training interventions to ensure consistency across teams. Prepare and present detailed quality reports and actionable insights to the leadership team. Stay abreast of the latest quality tools and techniques specific to voice-based customer service. Collaborate with operations and training teams to drive quality enhancements. Required Skills & Qualifications A minimum of 5 years of experience in voice quality assurance, with at least 2 years in a leadership role. Thorough understanding of QA methodologies relevant to voice-based BPO/Contact Center environments. Excellent communication, analytical, and coaching abilities. Proven track record of effectively managing performance metrics and quality audits. Proficiency in utilizing quality monitoring tools and CRM systems. Ability to thrive in a dynamic, fast-paced environment. Role: Team Lead - Voice Quality Industry Type: ITES/BPO/KPO Functional Area: ITES/BPO/Customer Service Required Education: Bachelor's Degree Employment Type: Full Time, Permanent Key Skills - Team Handling - Voice Process Other Information Job Code: GO/JC/138/2025 Recruiter Name: Brindha Kamaraj,

Job Title : - Branch Manager Department : - Defence Channel Location : - Haldwani Principal Accountabilities Plan and evaluate the effectiveness of the defence business with specific focus towards product availability, distribution and activity management; Will be the profit centre head of the channel and generating the defence revenue. Facilitate the business planning and implementation process for the business with the Regional Manager To be a role model in the defence Channel on different parameters Ensuring alignment of volume and market share objectives for the defence business facilitate for PLI products Monitor and evaluate achievement of sales against expectation Streamlining and development of processes to ensure smooth management Optimize cost across your business Ensure service excellence through effective use of different training modules and selling skills program. For the quality of life insurance policies sourcedby the DefenceManager / Agent / OP / Specified Person in case of Corporate Agentunder his/ her direct or indirect hierarchy in respect to their life insurance business. Personal Profile : Qualification and experience: MBA, with 8-15 years of work experience in Sales Development role. Experience in the life insurance industry in similar roleis essential. Should have experience of leading a team of result oriented sales managers. This person should be a team player with exceptional leadership qualities. His communication skills and abilities to motivate his team should be high class.

Canara Hsbc Life Insurance Company Des: Cluster Buisness Head Ctc :Max 10 Exp: Team handling in LI / Good career growth in FLs in LI Responsibilities : Strategic Planning and Execution: Developing and implementing comprehensive business plans to achieve the company's strategic goals in the life insurance market. Sales and Revenue Generation: Leading and motivating sales teams to meet or exceed sales targets, driving revenue growth and market share. Product Development and Management: Overseeing the development and management of life insurance products, ensuring they are competitive, meet customer needs, and adhere to regulatory requirements. Marketing and Brand Management: Developing and executing marketing strategies to build brand awareness, attract new customers, and retain existing ones. Customer Relationship Management: Ensuring high levels of customer satisfaction and retention through effective customer service and relationship management practices. Financial Performance: Monitoring and managing the financial performance of the life insurance division, including revenue, expenses, and profitability. Team Leadership and Management: Leading and managing a team of professionals, including sales managers, product managers, marketing specialists, and customer service representatives. Compliance and Risk Management: Ensuring compliance with all relevant regulatory requirements and implementing effective risk management strategies. Market Analysis and Trend Monitoring: Staying informed about market trends, competitor activities, and emerging opportunities in the life insurance sector. Relationship Building: Developing and maintaining relationships with key stakeholders, including business partners, distributors, and industry influencers.

Responsibilities Include: RFX/Bid/client requirements solutioning and help win TCV with compelling solutions and pitches. Manage client visits and create experience through all-round leverage of resources (people, practices, solutions, materials) Create reusable collaterals for solutions and offerings that are best in class Participate in marketing initiatives to position our offerings Coach and mentor teams and extended teams for achievement goals overall Competencies/Skills: Create: Ability to craft/design best quality solutions, design and story telling Communicate: Articulate the need, get the relevant inputs and present well. Lead: Anchor solutions and projects to completion without much issues and tussles Market & Sell: Understand TCS offerings across the board, position them accordingly for current/new clients, to the market, and help them sell Decisioning: Make quick and optimal decisions with accountability and responsibility Step up: For any contingencies with time, effort, and outputs breaking all protocols as appropriate. Manage Expectations: with teams, extended teams and stake holders.

Responsible for developing, coaching and growing multiple teams that are embedded in the global engineering teams of various Barry-Wehmiller equipment divisions. As such must be able to understand the requirements, priorities and working norms of multiple businesses and to recruit, direct and support the growth of the offshore team members enabling these businesses success. Role requires exceptional interpersonal and communication skills, technical knowledge and the ability to navigate multiple stakeholders and consistently deliver results. Experience in industrial equipment and machinery such as paper, converting, packaging, textile, and discrete product machinery required . Core Responsibilities Team Leadership Development Lead and mentor 5-8 specialized engineering teams with diverse technical focus areas Foster team growth through coaching, performance management, and career development Create an environment of continuous improvement and technical excellence Attracting and retaining the required talents Customer Relationship Management Serve as the primary point of contact for senior stakeholders and product line engineering leaders Actively listen to and comprehend client needs, priorities, and communication preferences Translate ambiguous requirements into clear engineering deliverables Present technical options and recommendations with confidence and clarity Facilitate productive working sessions to define project scope, timelines, and resource requirements Project Delivery Excellence Ensure consistent, high-quality delivery across all managed projects Implement effective project management methodologies appropriate for each team Proactively identify and mitigate potential delivery risks Establish clear accountability and performance metrics for team members Drive continuous improvement in engineering practices and delivery efficiency Strategic Communication Proactively communicate with product line leaders to anticipate needs and resolve concerns Provide transparent status updates and effectively manage expectations Navigate complex organizational dynamics to advocate for team needs Cultivate strong interpersonal relationships across geographical and cultural boundaries Bridge communication gaps between onshore and offshore teams Fluency in English essential. German or Italian will be an added advantage Required Qualifications Technical Expertise Bachelor s degree in mechanical or mechatronics engineering; Masters degree preferred 12+ years of engineering experience with at least 5 years in leadership roles Strong understanding of engineering principles and modern development methodologies Experience with global, distributed team management in an offshore context Leadership Communication Exceptional verbal and written communication skills with demonstrated ability to influence stakeholders Proven ability to lead through ambiguity and adapt to evolving requirements Superior listening and comprehension skills to understand underlying needs and priorities Experience navigating diverse organizational cultures and working styles Track record of successfully managing client-facing interactions and presentations Strategic Thinking Demonstrated ability to understand business objectives and align technical execution Experience translating high-level requirements into actionable technical plans Capacity to balance competing priorities while maintaining team focus and morale History of proactive problem-solving and initiative in identifying opportunities for improvement Success Factors The ideal candidate will demonstrate: Emotional intelligence and adaptability to different communication styles Ability to build trust across organizational boundaries and cultural contexts Proactive communication habits that anticipate information needs Calm and effective decision-making under pressure Commitment to both team development and technical excellence

canara hsbc life insurance co,ltd Designation- RBH ctc -17 lpa Key Responsibilities: Business Development: Identifying new business opportunities, developing and implementing strategies to achieve regional/partner objectives, and ensuring profitability of new business. Team Management: Leading and motivating a team of cluster heads, branch managers, and field sales teams. Sales & Training: Developing regional sales training programs, strategies, and planning initiatives, as well as driving sales performance. Relationship Management: Building and maintaining relationships with bank partners, onboarding new relationships, and working on reviving existing ones. Compliance & Operations: Ensuring operational effectiveness, workflow compliance, and adherence to regulatory requirements. Market Knowledge: Maintaining up-to-date knowledge of market trends, products, and services to stay competitive. Performance Management: Periodically reviewing business performance, identifying gaps, and implementing corrective actions to ensure business targets are met. Cost Management: Ensuring talent attraction, retention, and development, while also reducing operational costs.

As a CBM individual will own the span of Branches within a Regional office in defined territory. He/she will be responsible for increase in Franchisee size by ensuring increase in number of Licensed Branch Staff and motivating convincing and influencing them to offer life insurance solutions to their customers for their financial needs. To achieve this he/she will need to understand channel dynamics in given territory and formulate strategies for garnering support and buy in from channel partner.