Regional Head Deployment of Order-to-Cash Tool

Role Overview: As a Regional Head for the deployment of an enterprise-wide Order-to-Cash (O2C) digital tool, your role is crucial in overseeing the entire project, from planning and strategy to execution and stakeholder management. Your success will be measured based on key performance indicators (KPIs) such as tool adoption rate, trainer attrition rate, and adherence to project timelines and budget. Key Responsibilities: - Project Planning & Strategy - Design the deployment roadmap for the O2C tool - Develop resource planning, scheduling, and milestone tracking - Align deployment goals with business priorities and process transformation initiatives - Team & Trainer Management - Oversee the sourcing, onboarding, and engagement of trainers - Ensure trainers are aligned with curriculum, methodology, and project expectations - Deployment Execution - Drive seamless implementation of the O2C tool across field teams, dealers, and stakeholders - Monitor training sessions, field rollouts, feedback loops, and adoption - Troubleshoot implementation issues and remove roadblocks - Stakeholder Management - Liaise with IT, Sales, Operations, HR, and vendor partners - Provide progress updates to leadership and facilitate cross-functional collaboration - Quality Control & Risk Management - Maintain high-quality delivery standards and design a risk mitigation plan - Track KPIs such as coverage %, adoption rate, trainer performance, and ROI - Reporting & Governance - Build dashboards and reports to track project health and progress - Lead governance meetings and ensure documentation, compliance, and audit readiness Qualifications: - Bachelor's or Master's degree in Business, Technology, or related fields - 7+ years of experience in large-scale digital transformation or training deployments - Proven experience managing large teams and complex multi-location projects Skills & Competencies: - Strong leadership and stakeholder influencing skills - Expertise in project management - Ability to drive execution under tight deadlines with agility - Analytical mindset with a passion for operational excellence Additional Details: As a Regional Head, your success will be measured by achieving 100% tool adoption across the target audience, maintaining a trainer attrition rate of less than 5%, achieving an 85% trainer performance score, and adhering to project timelines and budget.,