7.0 - 11.0 years

0 Lacs

haryana

On-site

As a Regional Head, you will be responsible for leading the deployment of an enterprise-wide Order-to-Cash (O2C) digital tool across multiple locations. This project involves managing a workforce of 230 trainers, ensuring their onboarding, training, and field-level implementation. Your role will encompass overseeing end-to-end deployment, ensuring timely execution, coordinating with internal and external stakeholders, and delivering the project within defined timelines and KPIs. Your key responsibilities will include designing the deployment roadmap for the O2C tool, developing resource planning, scheduling, and milestone tracking, and aligning deployment goals with business priorities and process transformation initiatives. You will also be overseeing the sourcing, onboarding, and engagement of trainers, ensuring alignment with curriculum, methodology, and project expectations. In terms of deployment execution, you will be driving seamless implementation of the O2C tool across field teams, dealers, and stakeholders. This involves monitoring training sessions, field rollouts, feedback loops, and adoption, as well as troubleshooting any implementation issues and removing roadblocks for trainers and end-users. Additionally, you will be responsible for liaising with IT, Sales, Operations, HR, and vendor partners, providing progress updates to leadership, and facilitating cross-functional collaboration for smooth integration with existing systems and SOPs. Maintaining high-quality delivery standards through audits, feedback, and real-time support will be crucial, along with designing and executing a risk mitigation plan for trainer attrition or non-performance. Tracking KPIs such as coverage %, adoption rate, trainer performance, and ROI will also fall under your purview. You will need to build dashboards and reports to track project health, progress, and bottlenecks, lead governance meetings and reviews with senior management, and ensure documentation, compliance, and audit readiness for the project. To qualify for this role, you should have a Bachelor's or Master's degree in Business, Technology, or related fields, along with 7+ years of experience in large-scale digital transformation or training deployments. Proven experience in managing large teams and complex multi-location projects is essential. Strong leadership and stakeholder influencing skills, expertise in project management, ability to drive execution under tight deadlines with agility, and an analytical mindset with a passion for operational excellence are key skills required for this position. The success of your role will be measured by achieving 100% Tool Adoption across the target audience, maintaining a Trainer Attrition Rate of less than 5%, achieving an 85% Trainer Performance Score, and adhering to Project Timelines and Budget.,

Posted 2 days ago

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