5.0 - 8.0 years

10 - 18 Lacs

Gurugram

Work from Office

Key Responsibilities: Lead and manage a team of trainers across various locations nationwide, ensuring consistency and high-quality training delivery. Develop comprehensive training modules and materials tailored to improve sales performance, customer engagement, and product knowledge. Conduct regular training sessions and workshops, both virtually and in-person, to ensure alignment with organizational goals and sales strategies. Utilize data analysis and feedback mechanisms to assess the effectiveness of training programs and refine strategies for performance improvement. Collaborate with key stakeholders across sales, HR, and leadership teams to align training initiatives with business objectives. Continuously monitor trends in the automobile industry and retail sector to keep training content relevant and impactful. Foster a culture of continuous learning, ensuring that all employees have the necessary tools and knowledge to succeed. Evaluate, track, and report on the progress and impact of training initiatives, presenting results and insights to leadership teams. Ideal Candidate: Proven experience (8+ years) in training, learning & development, or sales management, ideally within the automobile or retail industry. Strong leadership skills with experience managing teams of trainers and delivering large scale training programs. • Excellent communication and interpersonal skills to work effectively with diverse teams and stakeholders. In-depth knowledge of sales processes, techniques, and best practices within the automobile or retail sectors. Ability to analyze data and performance metrics to continuously improve training content and delivery methods. Familiarity with learning management systems (LMS) and other training technologies. Strong problem-solving abilities with a strategic approach to employee development and performance improvement. Passion for learning, development, and helping individuals reach their potential.

Posted 1 week ago

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Senior Manager - Learning & Development Khazana Jewellery Pvt. Ltd.

10.0 - 14.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Senior Manager/Manager in Learning and Development (L&D), you will play a crucial role in overseeing all aspects of the L&D function concerning employee development and training within the organization. Your key responsibilities will revolve around collaborating with the Leadership team to identify, design, and execute training initiatives for the entire organization. This includes evaluating the effectiveness of training programs and taking necessary actions to ensure alignment with the organization's goals. Additionally, you will be tasked with implementing industry best practices in retail, particularly focusing on enhancing customer service, boosting sales performance through techniques like upselling and cross-selling. Utilizing HRMS platforms for the deployment of learning management systems will be a core part of your role. You will be instrumental in training employees on delivering exceptional customer service, fostering a positive customer-centric environment, and guiding them on behaviors that contribute to outstanding customer satisfaction. Your expertise in employing effective training methodologies will be critical in ensuring that employees grasp customer service concepts and exhibit the necessary skills to enhance customer experience. Furthermore, you will be responsible for coordinating various training programs, identifying participants, addressing performance gaps, and collaborating with managers to design and implement tailored training interventions to enhance overall performance. Aligning existing training programs with key business metrics to drive meaningful business impact will be essential. In addition, you will spearhead the development of an internal team of trainers for continuous employee development, as well as engage with external agencies to fulfill specific training requirements. Your role will also involve collecting feedback on training initiatives and refining training materials to ensure their effectiveness. Ideally, you should hold a degree in Hotel Management coupled with a minimum of 10 years of hands-on operational and L&D experience in the Hospitality industry. Candidates with multilingual proficiency and a willingness to travel extensively across South India will be given preference, considering the regional scope of the role.,

Posted 2 weeks ago

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NIIT|| Urgently Hiring Training Coordinator(Gurgaon) NIIT

3.0 - 8.0 years

2 - 5 Lacs

Gurugram

Work from Office

Hi, Dear Candidate, We are urgently hiring for Training Coordinator for Gurgaon location.. Interested candidates can send their resumes on swati.gupta@niit.com or whatsapp on 9773902349 JD is as follows: Location : Gurgaon Duration: 6 months (Extendable) Shift time: General EXP required: 4-5 years of experience in supporting learning delivery or managed training services projects, which includes training administration, schedule management, LMS management, client engagement and trainer management.

Posted 1 month ago

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