REF72859D - Deputy Manager - Accounts Receivable - (Billing) - Pune - US Shift - Pune - Viman Nagar

Job Description

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description JD Key Accountabilities: Supervise the overall functioning of AR billing process. Establish, maintain, and promote working relationships with internal and external stakeholders. Maintain communications with clients, employees, and internal stake holders in an efficient and timely manner. Plan & prioritize Teams workload to delivery in accordance with agreed schedules. Ensure accurate and timely delivery in accordance with procedures & client requirements. Act as a client focal point and maintain regular client/internal communication. Handle weekly / monthly client calls as lead from WNS. Preparation of weekly/monthly dashboards Review of month end activities, trial and final invoice generation. Handle People issue and manage the performance engagement. Enables the team’s efficient use of file sharing technologies and ensure process documentation and SOPs are developed and kept current. Qualifications and Personal Attributes: Understanding of AR billing activity, preferably for US clients People management skills including mentoring the team. Managed a team 15-20 people. Stakeholder Management skills both with the client Building effective relationships with clients, staff, partners, leaders Strong organizational skills and excellent attention to detail. Strong interpersonal and problem-solving skills. Hands-on with Excel, PPT, other MS office tools, and other presentation tools Analytical and Logical Thinking Willing to work in US hours shifts from office only (shift 630 pm to 230 am and till 530 am during month end days) Qualifications Min. graduate (Commerce) Additional Information Work from Office US Shift Show more Show less