Job
Description
We are looking for a warm, organized, and professional Receptionist to be the first point of contact for patients at Viderm Aesthetic Clinic. The ideal candidate will ensure a smooth front-desk experience, support daily clinic operations, and deliver exceptional client service to uphold the standards of our aesthetic and dermatology practice. Key Responsibilities: Greet and welcome patients with a friendly and professional demeanor. Manage appointments, scheduling, and follow-up reminders via software and phone. Handle phone calls, WhatsApp queries, and email inquiries promptly and courteously. Maintain client records, registration forms, and treatment history accurately. Coordinate with dermatologists and aestheticians to ensure timely service delivery. Collect payments, generate bills/invoices, and maintain daily transaction records. Monitor waiting area cleanliness and ensure patients are comfortable. Assist in explaining basic services, offers, and post-treatment care instructions. Manage inventory of brochures, consent forms, and clinic supplies at the front desk. Support digital check-ins and appointment confirmations. Collaborate with the marketing team for promotions, feedback collection, and testimonials. Requirements: Prior experience as a receptionist or in a customer service role (clinic/hospital preferred). Excellent communication and interpersonal skills. Proficiency in using computers, appointment management software, and basic billing systems. Well-groomed and presentable appearance, with a professional attitude. Ability to multitask, stay calm under pressure, and handle confidential information responsibly. Fluency in English and Hindi; additional local languages are a plus. Preferred Qualifications: Bachelor’s degree or diploma in any field. Experience in healthcare, dermatology, or aesthetic industry. Job Types: Full-time, Permanent, Fresher Pay: From ₹14,000.00 per month Benefits: Internet reimbursement Paid sick time Schedule: Morning shift Supplemental Pay: Commission pay Language: English (Preferred) Work Location: In person
