Receptionist

0 years

1 - 2 Lacs

Posted:3 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

  • Greet guests upon arrival, welcome them to the hotel, and provide information about facilities and services.
  • Handle guest complaints, requests, and feedback in a professional manner.
  • Manage front desk operations, including check-in/check-out processes, room assignments, and key distribution.
  • Maintain accurate records of guest transactions and maintain confidentiality at all times.
  • Ensure efficient telephone handling by answering calls promptly and providing excellent customer service.

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