Receptionist

Job Title: Receptionist

Location: Alloy Workspace
Department: Operations / Front Office
Reports To: Workspace Manager

Job Summary

The Receptionist at Alloy Workspace is the first point of contact for members, guests, and visitors. This role is responsible for creating a welcoming, professional, and efficient front-desk experience while supporting daily workspace operations. The ideal candidate is personable, organized, and customer-focused, with a strong ability to multitask in a dynamic coworking environment.

Key Responsibilities

Front Desk & Member Experience

• Greet members, clients, and visitors in a warm and professional manner
• Manage visitor check-ins, issue badges, and notify hosts
• Answer and direct phone calls, emails, and general inquiries
• Provide information about Alloy Workspace services, amenities, and policies

Administrative Support

• Maintain front desk records, visitor logs, and meeting room schedules
• Assist with mail handling, courier services, and package management
• Support basic billing, invoicing, or membership administration as required
• Coordinate meeting room bookings and ensure rooms are properly set up

Workspace Operations

• Monitor common areas to ensure cleanliness and professionalism
• Coordinate with housekeeping and maintenance teams for timely support
• Assist in onboarding new members and orienting them to the workspace
• Report operational issues or member concerns to the Workspace Manager

Event & Community Support

• Assist with in-house events, meetings, and community activities
• Support event setup, guest registration, and post-event coordination
• Foster a positive community atmosphere among members

Skills & Qualifications

• High school diploma or equivalent (Bachelor’s degree preferred)
• 0–3 years of experience in reception, front office, hospitality, or customer service
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Proficiency in MS Office / Google Workspace
• Friendly, professional appearance and demeanor
• Ability to handle confidential information discreetly

Preferred Attributes

• Experience in coworking spaces, business centers, hotels, or serviced offices
• Customer-centric mindset with problem-solving skills
• Ability to work independently and as part of a team
• Flexible and adaptable to a fast-paced environment

Working Hours

• Full-time / Part-time (Shift-based as per workspace operations)

What We Offer

• A collaborative and professional work environment
• Opportunities to interact with diverse businesses and professionals
• Growth opportunities within Alloy Workspace

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person