Receptionist (FMCG) - 6 days working

Job Title: Receptionist FMCG Company

Job Summary

We are seeking a professional, organized, and customer-focused Receptionist to manage our front desk operations in a fast-paced FMCG environment. The ideal candidate will be responsible for creating a welcoming atmosphere for visitors, ensuring smooth communication between departments, and supporting daily administrative tasks critical to our business operations.

Key Responsibilities

Front Desk & Visitor Management

• Greet and assist visitors, clients, suppliers, and business partners in a professional manner.
  
• Maintain visitor logs, issue ID passes, and ensure compliance with office security protocols.
  
• Manage reception area cleanliness and readiness at all times.
  

Communication & Coordination

• Handle incoming calls, emails, and inquiries, and route them to appropriate departments.
  
• Facilitate communication between sales, logistics, marketing, and other internal teams.
  
• Coordinate meeting schedules, book meeting rooms, and support calendar management.
  

Administrative & Office Support

• Manage daily office correspondence including courier, mail, and document distribution.
  
• Maintain office supplies, stationery inventory, and place purchase requests as required.
  
• Assist HR with onboarding coordination, documentation, and employee communication.
  
• Support basic data entry, filing, and record-keeping tasks.
  

Customer, Distributor & Supplier Interaction

• Address basic product or service-related inquiries and direct detailed queries to concerned teams.
  
• Coordinate with suppliers, distributors, and transporters visiting the office.
  
• Assist with order-related follow-ups by connecting customers to sales or logistics.
  

Reporting & Documentation

• Maintain updated contact lists (clients, vendors, distributors, service providers).
  
• Prepare daily/weekly reports such as visitor logs, call summaries, or courier tracking.
  
• Support administrative projects and office process improvements as needed.
  

FMCG Environment Support

• Coordinate distribution of product samples, marketing materials, and promotional items.
  
• Provide support during audits, marketing events, and customer visits.
  
• Liaise with field sales staff for document exchange or appointment coordination.
  

Required Qualifications & Skills

• Diploma or Bachelor's degree in Business Administration or relevant field (preferred).
  
• Proven experience as a receptionist or front desk officer, ideally in FMCG or similar fast-paced industry.
  
• Excellent communication and interpersonal skills.
  
• Strong organizational and multitasking abilities.
  
• Proficiency in MS Office (Word, Excel, Outlook).
  
• Professional appearance and a customer-centric attitude.
  
• Ability to work under pressure and manage multiple priorities.
  

Key Competencies

• Customer service orientation
  
• Time management
  
• Attention to detail
  
• Problem-solving skills
  
• Team collaboration
  
• Confidentiality and professionalism
  

Work Environment

• Office-based role with interaction across all departments.
  
• Fast-paced work culture with frequent engagement with sales and logistics teams.