Receivables Recovery Executive

Job Description: Receivables Recovery Executive Reporting To: Assistant Manager – Finance / CEO / Managing Director Location: Mallavalli Factory (daily basis); Pan-India travel as required Department: Accounts & Finance Objective of the Role:To ensure strong follow-up and recovery of overdue receivables through a staged approach involving internal coordination, field visits, legal steps, and finally insurance claims — while preserving the potential to restart business with defaulting customers in future. Also responsible for collecting and maintaining complete KYC documentation from all customers. Key Responsibilities: Receivables Follow-up – Stage-wise Process: • Monitor and follow up for due and overdue invoices by phone/WhatsApp. • Maintain communication logs and promises made by customers. • Coordinate with sales team for support where needed. • Share list of customers who haven’t paid despite internal follow-up. • Assist sales team in scheduling on-ground customer visits for payment recovery. • Update status after visits and ensure promises are fulfilled. • Personally travel to customer city if previous follow-ups fail. • Engage in polite but firm collection efforts. • Try to recover overdue payments or take back unsold stock for return to company. • Aim to normalize the relationship so future business can resume smoothly. • If field recovery fails, initiate preparation for legal notice. • Coordinate with company’s legal counsel to issue notice. • Follow up on customer response post-legal communication. • As a last resort, compile and submit insurance claim with full supporting documentation. • Track and follow through the claim until settlement. 2. KYC Collection & Maintenance:• Ensure every active and new customer submits full KYC documents:   - GST Certificate   - PAN   - Aadhar   - Trade License   - Bank details on letterhead with cancelled cheque   - Owner details & contact proof • Keep digitized and physical record of all documents, updated regularly. 3. Reporting & Coordination:• Maintain a dynamic tracker of all receivables: due dates, action taken, follow-up status, field visits, legal actions, claim status. • Submit weekly reports to management. • Work closely with the sales, accounts, and legal teams. Key Performance Indicators (KPIs):• % of overdue receivables recovered (before claim) • Number of customer accounts reactivated post stock return or payment • % of successful legal resolutions • % of claims settled from insurance • Timeliness and completeness of KYC compliance Qualifications & Skills: Bachelor’s degree in Commerce / Accounting / Business Administration • 2–4 years’ experience in credit control, receivables, or field recovery • Good command over Hindi and English with a clear, commandable voice • Willingness to travel for field recovery visits across India • High patience, politeness, and negotiation skill • Good working knowledge of Excel and Google Sheets Working Hours: Monday to Saturday – 9:00 AM to 7:00 PM Compensation:As per experience and industry standards + Performance incentive for each successful recovery + Travel allowance for field visits Interested · Please share your resume via: · hr@vcnutrifoods.com · 7075704976