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RCA Analyst with S4 HANA (SAP ABAP)

7 - 12 years

0 Lacs

Bangalore Rural

Posted:6 days ago| Platform: Naukri logo

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Skills Required

Root Cause Analysis RCA S4H Abap

Work Mode

Remote

Job Type

Full Time

Job Description

Tasks: You, as a member of the Applications Root Cause Analysis team, will follow up on outages, failed service requests, customer escalations and other IT problems. You will analyze the technical root and collaborate closely with other teams like product development or technical support. In case of customer concerns, you will also act as an escalation contact supported by the corresponding experts of the global application team. You we also provide hands-on operations support in escalated or complex cases. You will identify & drive initiatives to increase quality of cloud operations, reduce outages, improve efficiency and collaboration. Beyond RCAs, you will ensure agreed deliverables and improvement action items are delivered in time and reoccurring problem patterns are identified and addressed in projects.

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Meritech Software
www.meritech-software.com

Software Development

Tech City

150 Employees

4 Jobs

    Key People

  • John Doe

    CEO

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    CTO

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