Quote To cash-US based MNC-Hyderabad (f2f drive in Pune)

Role & responsibilities

Inviting applications for the role of Service Management Q2C

Responsibilities

• Ensure compliance standards

  : Oversee contract management processes to ensure adherence to legal and regulatory requirements.

• Analyze contract details

  : Validate terms with customers to ensure mutual understanding and agreement.

• Manage standard terms

  : Develop and maintain standard terms and conditions for contracts to ensure consistency.

• Receive signed contracts

  : Coordinate with sales teams to collect signed contracts and agreements.

• Partner-facing issue resolution

  : Engage in resolving partner-facing issues to maintain strong relationships.

• Operationalize contracts

  : Convert contracts into purchase orders (PO) and invoices for seamless processing.

• Resolve disputes

  : Address issues, claims, assertions, and disputes efficiently to minimize disruptions.

• Customer onboarding

  : Set up new customer accounts in the customer master database system.

• Update customer data

  : Obtain changes in customer details and update the master database system accordingly.

• Automate entitlements

  : Streamline the provisioning of entitlements for efficient access management.

• Order confirmation

  : Create order confirmations to facilitate order fulfillment processes.

• Create entitlements

  : Grant users access to software by creating necessary entitlements.

• Project code creation

  : Generate project codes for time tracking purposes when required.

• Expire entitlements

  : Manage entitlement expiration based on agreed license durations.

• Maintain visibility

  : Ensure real-time visibility into customer activities and interactions.

• Process quotes

  : Convert quotes into orders for streamlined service delivery.

• Service consumption processing

  : Manage service consumption processes effectively.

• Invoice approval

  : Approve invoices for payment after thorough verification.

• Reconcile invoices

  : Match distributed invoices with recognized revenue during specific periods.

• Revenue recognition

  : Perform activities related to accurate revenue recognition.

• Create requisitions

  : Initiate requisitions for procurement needs.

• PO creation and management

  : Handle general PO creation, submission, and ongoing management.

Preferred candidate profile