724 Quantity Surveying Jobs - Page 20

Role: Construction Manager []Retail Fitouts] Job Location: Kolkata/ East India Exp: 5-10 Years Academic: BE/ B Tech Civil Engineering/ B Arch. Role Objective: Plan, develop and realize construction activities in real estate projects Primarily /Retail Outlets following internal concepts and frameworks adapted to local norms in the country / region Key Job role and Responsibility A. Plan, Develop and Realize construction activities: 1. Provides engineering and construction expertise by advising, proposing and applying technical solutions for (potential) new store openings ( to be constructed/existing building), revamping, relocation, sale and leaseback, downsizing and extension projects including negotiating construction split lists and leading all technical meetings with the landlord 2. Coordinates and supports technical due diligence processes including soil, environmental and / or structure studies 3. Manages the realization of the project: Selects / guides tenders, negotiates and contractual construction services /works and manages the selected external partners following the approved budget and planning while optimizing the operations and maintenance costs and building investments 4. Manages all construction activities and ensures the realization, completion, handover and post-delivery follow-up complies to per Companys technical specifications, internal international safety and security standards, sustainability targets, local laws and statutory regulations 5. Prepares, reviews and validates the content of (building) permit and / or (sustainable building) certification applications 6. Develops briefing and guidance for (execution) stakeholders 7. Measures and reviews performances of constructional decisions made on newly opened and existing stores. B. Improve Real Estate Portfolio 1. Carries out a regular, annual property audit and ensures that the property in the dedicated region is managed efficiently 2. Provides technical assistance to stores 3. Stay up to date with (innovative) technical designs, techniques and standards to identify and apply operational cost savings and/or CO2 emission decrease opportunities 4. Manage Maintenance activities during defects Liability period for 1st Year. C. Required knowledge, skills, attributes and experiences 1. Construction, project, cost, risk and functional management, planning, organization and execution skills 2. 2D drawing and 3D visualization skills 3. Flexible, innovative, analytical thinking, attention for detail, verbal and written communication, problem-solving and interpersonal skills 4. Building realization, construction site management, retail fit-out, tenders and supplier selection 5. Engaging, partnering and positive influencing in- and external stakeholders, team members and on-the-ground teams 6. Managing temporary staff, interns and/or external partners 7. interior and exterior concept, technical specifications, brand, corporate and store operation understanding 8. Building engineering, construction procedures, methods and standards, facility and maintenance and basic design knowledge 9. Internal and local external safety regulations, local building law 10. Industry trends regarding cost efficiency, sustainability, functionality 11. Work tools including CAD, Photoshop, Illustrator, etc. Key Attributes and Interface: 1. People: Train and support local leaders in their knowledge of the building's functionalities and optimized usage after completion 2. Planet: Green building certifications, renewable energy (RE100), CO2 emission decrease 3. Profit: Number of new store openings, relocations, downsizing, extending and / or subleasing, construction costs and delivery time actual vs planned, building investment optimization, operational costs savings, number of stores audited 4. Real Estate Business Development leaders / managers, Asset Managers, Technical leader, Store leader, Operational leader 5. Support services teams incl. Finance, Technical, Business development, SD and retail & operations teams 6. In- and external project teams, local authorities and counterparts in other companies Keen to explore for this opportunity, Pls write back to us on following details ASAP to Proceed.

Preferred candidate profile Tamil Speaking candidates only Note : *The Candidates those who already attend the interview are not eligible to apply.* *Site Engineer - Junior / Senior *Quantity Surveyor - Civil

Candidate must have experience in preparing BOQ, estimations, billing. Candidate with Construction backgroud will be preferred. Technical skill : MS Project is mandatory. Interested candidate can share resume to hr@elitegroup.in

We have an exciting opportunity for a Principal Quantity Surveyor. The successful applicant will exhibit a keen enthusiasm for collaborating with our client teams to ensure the successful delivery of their complex projects on schedule, within budget, and to high-quality standards, while upholding a strong commitment to safety. This exceptional opportunity provides the successful candidate with exposure to complex infrastructure projects in the UK. What you will contribute to the team: Manage the pre-contract tender process including tender assessment and queries and issue the contract award recommendation report. Ensuring robust estimates are provided that are aligned to scope and make allowance for all risks. Managing commercial inputs to the procurement process including ensuring that strategies are developed and agreed. Contracts are properly managed and administered in accordance with contract requirements including compliance with all responses to communications, payments, compensation events and programme submissions etc. Ensuring robust budget and cost management is always undertaken, taking a proactive approach, providing solutions with a can do attitude. Ownership of accurate commercial reporting. Proactive management of project and programme risk including ensuring that mitigation plans are in place and implemented. Development of strong client relationships across its organisation. Supporting internal business development initiatives. Required for the position Principal Quantity Surveyor BE/B.Tech/Masters in "Civil Engineering" OR any relevant qualification in Quantity Surveying OR Equivalent in the relevant subject. Extensive experience in project delivery, administration and management. Demonstrable understanding and practical application of the NEC3 or 4 ECC main Option A, C or E. Pre-contract tendering experience Commercially managed and delivered post-contract projects from contract award to final account, e.g. budget and price control, forecast to complete, payment assessments and compensation events. Experience of a contract management software, such as CEMAR Stakeholder management. Travel to and work in the client s office, with potential for over night stays Candidate Specification : BE/B.Tech/Masters in "Civil Engineering" OR any relevant qualification in Quantity Surveying OR Equivalent in the relevant subject. 13 plus years of relevant experience Good command of Excel Desirable (Good to have) Chartered Quantity Surveyor (MRICS or equivalent) Have NEC3 or 4 ECC main Option A, C or E Experience in data collection and analysis including presentation of relevant information in a suitable format Proven skills and experience of delivering within a Cost Consultancy Competent at building relationships both with internal management and externally with key client and stakeholders CostX / PowerBI / SharePoint experience Experience in relevant sectors: residential, mixed-used development, and/or transportation related development We can offer (subject to Company s policy): - Agile and safe working environment - Competitive annual leave and sick leaves - Group incentive scheme - Group term life insurance, Workmen s compensation and Group medical insurance coverage - Short and Long-term Global employment opportunities - Global collaboration and knowledge sharing - Digital Innovation and Transformation

The person will be responsible for the overall progress of project.The role includes liasoning with department, making BBS, making subcontractors bills, maintaining daily progress and program,arrange labour and subcontractors as required, etc. Required Candidate profile Person should be from construction background and should have experience of handling government projects. The person should be well versed with CPWD specifications and relevant IS codes.

The person will be responsible for the overall progress of project.The role includes liasoning with department, making BBS, making subcontractors bills, maintaining daily progress and program,arrange labour and subcontractors as required, etc. Required Candidate profile Person should be from construction background and should have experience of handling government Projects. The person should be well versed with CPWD specifications.Experience in PEB Projects is must.

The person will be responsible for preparing BBS, Site Bills, approve and verify sub contractor bills, department billing,tendering,estimation,etc. Required Candidate profile Person should be from construction background and should have experience of handling government projects. The person should be well versed with CPWD specifications and relevant IS codes.

Role & responsibilities Job Title: Junior Estimation Engineer Industry- Real Estate Department: Engineering /Project Planning Location: Hadapsar Education- BE In Civil Experience Required: 1 to 5 Years Reports To: Estimation Manager / Head of Engineering Key Responsibilities Analyze project drawings, specifications, and other documentation to prepare time, cost, materials, and Labor estimates. Prepare detailed BOQs (Bill of Quantities). Coordinate with design, procurement, and project teams to ensure accurate and competitive bids. Conduct market analysis for cost inputs such as materials, Labor, and equipment rates. Engage with vendors and subcontractors to obtain accurate pricing and technical information. Continuously improve estimation methodologies and tools to enhance accuracy and efficiency. Assist estimation team members as an when required. Experienced required in conceptual and GFC Drawings. If Interested Contact to hrd1@amanora.com hrd@amanora.com / Contact No: 86238 88961

About Company Founded in 2011, ReNew, is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq under the ticker RNW, ReNew develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, ReNew is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integral to addressing climate change. With a total capacity of more than 13.4 GW (including projects in pipeline), ReNew’s solar and wind energy projects are spread across 150+ sites, with a presence spanning 18 states in India, contributing to 1.9 % of India’s power capacity. Consequently, this has helped to avoid 0.5% of India’s total carbon emissions and 1.1% India’s total power sector emissions. In the over 10 years of its operation, ReNew has generated almost 1.3 lakh jobs, directly and indirectly. ReNew has achieved market leadership in the Indian renewable energy industry against the backdrop of the Government of India’s policies to promote growth of this sector. ReNew’s current group of stockholders contains several marquee investors including CPP Investments, Abu Dhabi Investment Authority, Goldman Sachs, GEF SACEF and JERA. Its mission is to play a pivotal role in meeting India’s growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew stands committed to providing clean, safe, affordable, and sustainable energy for all and has been at the forefront of leading climate action in India. Job Description

Role & responsibilities Responsible for study of BOQ (Bill of Quantity) as per Specifications and taking out quantities from drawings. Having knowledge of Quantity Survey Identification and preparation of extra items. Preparing all Billing records and maintaining it. Proper entering of RA bills (sales order) in ERP on monthly basis. Providing Billing related information/documents to Client as and when required.. Preferred candidate profile B.Com/B.E./B.Tech (Civil) Must known and be able to use Tally ERP 9 including Word, Excel etc.. Good command on GST/Taxation Prefer knowledge of Billing platforms. Good Interpersonal & communication skill

Urgently required QS/Billing Engineer for construction site in Mumbai(Western). Job Description: Roles and Responsibilities Client Billing : Prepare and manage billing for the client, ensuring accurate documentation of work completed and associated costs. Subcontractor Billing : Handle billing for subcontractors involved in the project, ensuring that their work is accurately accounted for. Budget of Project : Assist in creating and managing the project budget, tracking expenses, and ensuring cost control. Preparation of BBS (Bar Bending Schedule) : Create BBS to specify the quantities of steel reinforcement required for the construction project. Required Candidate Profile: We are seeking a candidate with the following qualifications and skills: Education : B.Tech/BE/Diploma in Civil Engineering. Experience : A minimum of 3-6 years of experience in Quantity Surveying and Billing for residential/commercial projects within a contracting firm. Skills : Proficient in quantity surveying, BBS preparation, and rate analysis. Good communication skills and proficiency in AutoCAD and MS Office. Knowledge of an ERP system would be advantageous. Personality : Smart and active personality to effectively interact with clients and handle QS/Billing responsibilities at the construction site.

Job description: Experience: 2+ years • Location: Bangalore • Education Qualification: Diploma / Degree in Civil Engineering • Planning is add an advantage Responsibility: Rate Analysis, Costing, Quantity Surveying, Sub Contractor Billing, QS, Bar Bending Schedule, BOQ Preparation, Preparation and tacking the Budget, Material reconciliation, Variation Order, Rate Negotiation and comparison statement Responsibilities and Duties: Sub-contractors & sub agencies bills • Monthly Reports of Work orders and billed details • Rate Analysis for Tendered and Non tendered items • Reconciliation of all types of Materials • Calculate the Shuttering material requirement • Prepare the Variation Order • Daily Progress report • Check and review the site requisitions and compare them with the approved Bill of Quantity (BOQ). • Preparation of BOM • Submit and negotiate contract variations, additional works, snags and maintenance orders. • Maintain drawing register Qualifications and Skills • Diploma / Degree in Civil Engineering • 2+ years of experience as Quantity Surveyor for Highrise Residential building/ Villas Project • Multi-tasking, self-motivated, energetic team player with a flexible and adaptable approach to work; Work well under pressure. • Knowledge of Autocad , MSP/Primavera, MS office.

Hi all We are hiring Quantity Surveyor BE - Electrical /Mechanical 3-7 years of experience Job Summary: The Quantity Surveyor Electrical will manage the cost planning, tendering, and contract administration for electrical installations in construction projects. With a strong foundation in electrical engineering, the role involves preparing precise cost estimates, controlling budgets, and ensuring that all electrical systems meet industry standards and client specifications. Key Responsibilities: Cost Estimation & Budgeting: Prepare detailed cost estimates and bills of quantities for electrical installations. Develop and maintain project budgets, ensuring accuracy from initial estimates to project completion. Tendering & Procurement: Assist in preparing tender documents specific to electrical works. Evaluate bids from electrical subcontractors, ensuring competitive pricing and quality standards. Contract Administration: Oversee the administration of contracts, managing changes and variations related to electrical works. Prepare interim and final accounts, ensuring financial compliance and transparency. Cost Control & Reporting: Monitor and control project expenditures for electrical components. Prepare regular reports and forecasts to highlight cost performance and potential risks. Coordination & Collaboration: Work closely with project managers, electrical engineers, and design teams to align cost plans with technical specifications. Liaise with stakeholders to address queries and support value engineering initiatives. Risk Management & Compliance: Identify potential cost-related risks in electrical projects and develop mitigation strategies. Ensure that all electrical works adhere to industry standards, safety regulations, and quality benchmarks. Qualifications & Skills: Education: Bachelors degree in Electrical Engineering or a related field. Certifications or additional training in quantity surveying or construction management are a plus. Experience: Demonstrated experience in quantity surveying, with a focus on electrical systems in construction projects. Proven track record in cost estimation, tendering, and contract administration within the electrical domain. Interested candidates, please send your resume to thanuja@delighthr.com Subject Line: Applying for Quantity surveyor Body of the Email: Current CTC: Expected CTC: Notice Period: Location:

The Quantity Surveyor is responsible for end-to-end cost and contractual management of EPC, commercial, and real-estate development projects. From initial estimates through final accounts, this role drives cost efficiency, risk mitigation, and full compliance, partnering with internal teams, contractors, external survey agencies, and clients to deliver projects on time and within budget. Key Responsibilities:- 1. Cost Estimation Prepare preliminary cost estimates, feasibility studies, and detailed Bills of Quantities (BOQs) for EPC and commercial tenders. Develop and maintain cost databases and benchmark rates covering both EPC scopes (engineering, procured equipment, civil works) and commercial fit-outs. Lead value-engineering sessions to optimize design, materials, and construction costs. 2. Tendering & Procurement Issue tender documents and pre-qualify bidders for EPC packages and commercial subcontracts. Evaluate bids, conduct cost comparisons, and recommend contract awards. Negotiate rates, payment terms, and scopes with suppliers, subcontractors, and vendors. 3. Cost Control Review and certify contractor payment applications, variations, change orders, and claims. Monitor budget vs. actual expenditures; identify variances and implement corrective action plans. 4.Measurement & Reporting Perform site measurements and quantity take-offs in line with drawing revisions for both commercial interiors and EPC installation works. Update BOQs and maintain accurate records of work executed. Produce monthly cost reports, cash-flow forecasts, and budget-to-actual analyses for management review. 5. Risk Management & Compliance Identify and assess contractual, commercial, and project delivery risks across EPC and commercial packages. Ensure all works comply with statutory regulations (RERA, GST, labour laws) and contractual obligations. Support internal and external audits by furnishing cost documentation and audit schedules. 6. Stakeholder Coordination Liaise with contractors and external survey agencies to align on scope, schedules, and cost targets. Attend progress and coordination meetings; present cost-status updates and impact forecasts. Act as the primary contact for clients, consultants, and contractors on all cost-related matters. Qualifications Bachelors degree in Civil Engineering, Quantity Surveying, or equivalent Diploma or certification in Quantity Surveying -preferred

Qualification: Diploma/BE/B.Tech in Civil. Technical / Professional Quantity Surveyor in Civil/Construction industry. Responsibilities Presently we are hiring Quantity Surveyor with more than 2 years of experience in Quantity Surveying in Civil/Construction industry. Desired profile of the candidate The candidate should have 2 years of experience in Quantity Surveying in Civil/Construction industry. Candidates Location - Bangalore Location- Near Lifestyle (off Richmond Road) Garuda Mall.

Job Description: We are seeking a skilled Quantity Surveyor to join our dynamic team. The Quantity Surveyor will be responsible for managing all aspects of the contractual and financial side of construction projects. The ideal candidate will have a strong understanding of engineering principles, excellent numerical skills, and a meticulous attention to detail. Responsibilities: 1. Prepare cost estimates, budgets, and bills of quantities for construction projects. 2. Conduct feasibility studies to estimate materials, time, and labor costs. 3. Evaluate and negotiate subcontractor and supplier contracts. 4. Monitor project progress and expenses to ensure adherence to budgetary constraints. 5. Prepare progress reports, cost tracking reports, and financial forecasts. 6. Collaborate with project managers, engineers, architects, and other stakeholders to ensure project success. 7. Perform cost analysis and value management to identify areas for cost savings. 8. Assess and mitigate risks related to cost, contracts, and procurement. 9. Keep abreast of industry trends, regulations, and best practices in quantity surveying. 10. Maintain accurate records of all financial transactions and contracts related to the project. Requirements: 1. Bachelor's Degree in Engineering (BE) or equivalent qualification. 2. Proven experience as a Quantity Surveyor or in a similar role. 3. Strong analytical and numerical skills. 4. Excellent communication and negotiation abilities. 5. Proficiency in relevant software applications, such as MS Excel, AutoCAD, and quantity surveying software. 6. Ability to work independently and as part of a team. 7. Detail-oriented with a high level of accuracy. 8. Knowledge of construction contracts and procurement processes. 9. Ability to multitask and prioritize tasks effectively in a fast-paced environment.

Role & responsibilities Implementation & Upgradation of Standard BOQ for Civil, Finishes, MEP, Landscape activities. Preparation of Concept Stage Budget with concept level drawing, tentative specification sheet/assumption sheet and historical data constants for Residential, Commercial & Mixed Use projects & submitting to Zonal teams Reviewing of Schematic Stage Budget & Execution Stage Budget submitted by Zonal teams based upon schematic level drawing/GFC drawings in regards with quantity take off sheet, rate analyis and Value engineering options at various design stages by diluting specifications, alternative specifications /technology. Reviewing of Tender Package like Core & Shell,Finishing, Infrastructure, Landcsaping etc in regards with quantity take off sheets, specifications & rate analyis and deriving of Target amount by comparing it with other awarded project rates for Contracts Negotiation Team Preparation of BOQ based upon concept stage data and Draft agreement for Core & Shell, Finishing, Infrastructure, Landscaping, Miscellaneous works & submitting to Zonal teams Monitoring of Budget through Variation statement in monthly Budget MIS/Cost-to-Complete report across all projects in organization on monthly/milestone of project Preparation of other reports like Basic rate deviation report, Procurement Budget at the time of budget preparation

QS (Civil Planning & Monitoring) will be responsible for overseeing the quantity surveying activities, project planning, monitoring project progress, cost control, budgeting, and ensuring timely delivery of real estate construction projects.

Normally receives general direction/instructions on new assignments. Conducts surveys to ascertain the locations of natural features and human-made structures on the earth's surface, underground, and underwater, using electronic distance-measuring equipment and other surveying instruments. Operates and manages land-information computer systems, performs tasks such as storing data, making inquiries, and producing plots and reports. Reviews information from survey teams regarding measurement of distances, directions, angles between points and elevation of points, lines, and contours on, above, and below the earths surface. Researches legal records, looks for evidence of previous boundaries, and analyzes the data to determine the location of boundary lines. Records the results of surveys, verifies the accuracy of data, and prepares plots, maps, and reports. An experienced professional with full understanding of area of specialization. Works on complex problems of diverse scope.

Role & responsibilities 1.Taking off Quantities from Drawings asper relevant standards, Specifications & BOQ 2. Checking of Customer / Client Invoice as per contract conditions 3. Checking of Labour bills as per contract conditions 4. Checking of Sub contractor bills as per contract conditions 5. Checking of NMR Labour bills and P&M bills as per contract conditions 6.Preparation of reconciliation of Labour bills vs client bills 7.Preparation of reconciliation of Raw materials vs client bills 8.Preparation of MIS reports 8.Preparation of ZC (Zero Cost) 9.Preparation of MIS & CTC reports

Prepare detailed and itemized project quotations Develop and update rate cards for services, materials, and labor Track project-related costs Maintain real-time cost vs. budget comparisons Coordinate with project managers to ensure accuracy of BOQ Required Candidate profile Proficient in Microsoft Excel, Google Sheets, and tools like Zoho Books, MS Project, or quotation software Strong analytical and numerical skills. Attention to detail and financial discipline. Autocad

Role & responsibilities Receipt of Drawings from planning/Concern department. Periodical site visit and prepare work status reports. Raise RFI i.e Request for information. Study of drawings, Tender documents, BOQ, contract Documents. Preparation of Quantification in prescribed formats. Prepare Bill of Material i.e BOM and get approved by the project team Prepare work order, Annexure, BOQ etc. Prepare Tracking sheet for Drawings, Quantifications, work orders,MISc budget Analysis. Responsible for first hand information from site. Proactive in handling day to day requirements from site. Preparing timely work sheet progress data and sharing with the respective HOD. Preparing Rate Analysis, costing analysis for items required as and when on timely basis. Timely coordination with the CFT team and preparations of various cost reports. Maintaining data related to Msheet, RFI,Rate Analysis,BOQ Should act as SPOC (Single point of contact from Site) for all QS related activities Should assist the project team/Project Manager for required data. Tracking of Indent Materials against the requirement. Tracking of works as per the specification mentioned in BOQ/Contract Document. Tracking of work dependencies Preferred Candidate Profile B.Tech in Civil 3-5 Years of strong experience in Quantity Surveying in Residential/Housing/High Rised Buildings 100% accuracy in Quantification 100 % Transparency of maintaining data On time completion of Checking site progress/measurement Books Bills & Material Tracking. Preparation of MIS/Tracking reports. Completion of billing on targeted time. Benefits As Per Company Norms

Experienced in large scale Production Support Server Environment Handling Data Center Operations with Business & Mission Critical applications Handling escalated incidents or high critical tickets Predicting Risk/Impact and Participating in Major Changes Reporting & Performance Dashboards with Capacity Planning Technical Team (5-10 members) & Vendor Management Technical Transition & Documentation skills (Onsite to Offshore) Migration and upgradation of existing infrastructure

About The Role : Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails

About The Role : Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails