Quality Specialist II A - GBS IND

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview

Our Global Banking & Markets division serves mid- to large-sized corporations and institutional clients worldwide. It is comprised of Business Banking, Global Commercial Banking, Global Corporate & Investment Banking, Global Markets and Wholesale Credit. Aligned with these client-facing groups are Global Capital Markets and Global Research. TWO is the process initiative aiming at enhancing the synergy between users and technology. Connects have been happening across users to ideate, develop and implement the ideas from ML, productivity enhancements.This role is responsible for testing and delivering complex software to accomplish business outcomes. These individuals are subject matter experts on testing practices ensuring that software is tested to meet functional, non-functional, and compliance requirements. They help condition and generate test data, build, and execute both manual and automated test suites, record and communicate the test results, and assist with triaging defects. They also ensure regression test suites are maintained and well designed.

Responsibilities

• Develop detailed, comprehensive, and well-structured test cases based on functional, non-functional, and compliance requirements.
• Lead test planning, usually at a team level. When part of a Scrum team, ensure stories are well refined and contain clear acceptance criteria.
• Ensure in-scope and out-of-scope items are clearly identified during test planning.
• Implement the test framework for the team.
• Lead test case reviews and work with subject matter experts and stakeholders to ensure test coverage.
• Identify automation opportunities and develop test automation for applicable test types.
• Help condition and generate test data and ensure data compliance requirements are met on all levels of test environments. Assist in identifying and managing sensitive test data.
• Execute test cases, including manual and automated tests, and record test results.
• Report issues and defects along with the appropriate background information for review.
• Participate in triaging reported issues/defects and assist with resolving or escalating them as necessary.
• Create and manage traceability. Trace tests forwards/backwards through the development lifecycle and back to requirements.
• Use testing tools and follow processes to complete testing on a given test environment and assist with fulfillment of necessary steps required to promote code base to higher level environments.
• Maintain and catalog test suites across test types (Smoke, Integration, Regression, etc.)
  

Requirements

Education-

Graduation / Post Graduation

• Certifications If Any: NA
  

Experience Range* -

10- 15 years

Work Timings* -

9:30am – 6:30pm IST.

Job Location* -

Chennai