Quality & Process Excellence Lead

JD : Quality & Process Excellence Lead

About Us

What it is like to work @ Deccan

To be honest, our workplace is not for the faint-hearted. We work hard (usually 6 days a week - from the office). We work fast (many of our clients require same day turnarounds for their complex data needs). We like those who take ownership, roll up their sleeves and do. We like those who thrive in ambiguity and who can operate without titles / hierarchies.But what you will find: tremendous learning, tremendous growth, and a very motivated set of colleagues who are also fun to be around.

Role Overview

Lead the development and execution of quality and process excellence strategies across Deccan AI’s data annotation and delivery operations. Champion best practices, continuous improvement, and robust QA systems for scalable, trustworthy AI data workflows

Responsibilities

• Implement and enhance quality assurance protocols for AI data processes
• Drive process optimization using Lean, Six Sigma, and data analysis methodologies
• Monitor key quality metrics and lead corrective actions
• Mentor QA and process teams, fostering a culture of excellence
• Ensure compliance, audit, and gold-standard customer delivery
• Present insights and improvement recommendations to senior leadership

Qualifications

• 5+ years in quality/process excellence, ideally in tech/data environments
• Expertise in process mapping, data analysis, and team leadership

Key Traits

• Detail-oriented, driven by “quality by design”
• Collaborative, adaptable, and influential
• Strong communication and problem-solving skills

Join Deccan AI to define industry-leading quality in GenAI, working with top-tier experts and making a real impact