1023 Quality Monitoring Jobs - Page 41

Quality manager required at nathupur sonipat Qualification- Any mechanical Exp- min 8 yrs Salary- upto 40k Skills- Sheetmetal expreince, BIS and NABL standard knowledge

Requirements of Team Lead for E- Commerce Voice Process. Must be aware of shrinkage, attrition, AHT, NPS, CSAT Must have fair understanding of presenting MBR, QBR and WBR Must be from BPO industry. HR Deeksha 7697428237 Required Candidate profile Must have 1 years+ on paper experience in Same Designation Mandate 4 Years of Overall exp in BPO Graduation is mandate Need excellent communication in English Should have handled a team of 15+ people

What you'll do: Ensure that calls and emails follow organizational standards, policies, and procedures Customer Satisfaction Monitoring Adherence to Compliance Standard Monitor metrics such as first-call resolution (FCR), average handle time (AHT), and email response times. Maintain accurate and timely records of audits, evaluations, and feedback Provide constructive feedback to agents to improve performance Address and discuss issues and proposed solutions with superiors. Document quality assurance activities and create audit reports. Make recommendations for improvement. Create training materials and operating manuals (if required) What you'll possess: Proven work experience as a Quality Auditor Specialist or similar role Working knowledge of tools, methods, and concepts of quality assurance Basic knowledge of 7QC tools A Quality Analyst must be able to identify patterns, trends, and discrepancies in communication to ensure that service standards are met. Good communication skills, both verbal and written Strong attention to detail Relevant training and/or certifications as a Quality Auditor or Specialist

Perform in-process, online, and final inspection as per control plans Ensure component dimensions, fitment, and aesthetics meet specifications Use instruments like vernier calipers, micrometers, height gauges, and dial indicators Required Candidate profile Qualification: B.E./B.Tech in Mechanical / Diploma in Mechanical / Production Engineering Experience: 3+ years in online inspection in a manufacturing unit (plastics or engineering preferred)

Role & responsibilities 1. Incoming Quality Control (IQC): Inspect and verify raw materials and components. Conduct visual inspections, dimensional checks, and electrical testing of incoming items. Document inspection reports. 2. In-Process Quality Control (IPQC): Monitor quality during assembly, SMT, wiring, and housing processes on the production line. Ensure process parameters and work instructions are followed by line operators and technicians. Identify and report defects, deviations, or non-conformities during production. Work closely with production supervisors to prevent and correct recurring issues . 3. Final Quality Control (FQC): Perform visual inspection and functional testing of finished LED products before packaging and dispatch. Conduct electrical tests including voltage, current, power factor, lumen output, and surge protection checks . Check for labeling, packaging accuracy, aesthetics , and branding compliance . Segregate defective items and initiate rework or rejection protocols . 4. Testing & Documentation: Maintain detailed records of QC test results, daily inspection logs, and defect reports . Assist in calibration and upkeep of QC tools and testing equipment. 5. Reporting & Escalation: Report any quality concerns or potential issues to the QC Manager for corrective actions. Help in root cause analysis and support the QA team in implementing corrective and preventive actions (CAPA) . Ensure traceability of lots, batches, and serial numbers during inspection and reporting. Preferred candidate profile Automobile industry (preferred) or manufactured company. Over 3 years experience. Korean speaking is additional advantage.

Bachelors degree in any discipline 1+ years of experience as a Quality Analyst in a BPO / Call Center environment Strong understanding of call audit processes, quality monitoring, and scoring Hands-on experience with audit forms, feedback documentation, and compliance monitoring Familiarity with CRM systems Excellent verbal and written communication skills Proficient in MS Excel and QA reporting Perform daily call audits to evaluate agent performance based on pre-defined audit parameters Ensure adherence to communication scripts, process guidelines, and customer handling protocols Assess and assign quality scores for each call, based on accuracy, empathy, product knowledge, and resolution Validate that agents confirm and document customer details accurately during interactions Categorize and document audit findings under Critical, Non-Critical, and Business Critical errors Provide constructive feedback to team leads and agents to drive performance improvements Work closely with Training and Operations teams to calibrate quality parameters Analyze QA reports and identify process gaps or improvement areas Maintain thorough documentation of audits and feedback logs Participate in root cause analysis for repeated quality issues and drive corrective actions

Cerebras Systems builds the worlds largest AI chip, 56 times larger than GPUs. Our novel wafer-scale architecture provides the AI compute power of dozens of GPUs on a single chip, with the programming simplicity of a single device. This approach allows Cerebras to deliver industry-leading training and inference speeds and empowers machine learning users to effortlessly run large-scale ML applications, without the hassle of managing hundreds of GPUs or TPUs. Cerebras current customers include global corporations across multiple industries, national labs, and top-tier healthcare systems. In January, we announced a multi-year, multi-million-dollar partnership with Mayo Clinic, underscoring our commitment to transforming AI applications across various fields. In August, we launched Cerebras Inference, the fastest Generative AI inference solution in the world, over 10 times faster than GPU-based hyperscale cloud inference services. About The Role We are seeking an experienced QA Engineer to join the Cerebras AI Inference organization. This role requires an independent hands-on self-starter with excellent teamwork and problem-solving abilities. The ideal candidate is proactive, adaptable, and able to thrive in a rapidly changing environment. Responsibilities Develop comprehensive test plans and hands-on code functional, integration, performance, and regression tests. Define the testing methodology, select proper tools, and drive automated test development. Design, build, and maintain scalable data curation and transformation pipelines for various tasks from coding to reasoning. Ensure data quality, reproducibility, and security across the pipeline lifecycle. Design, develop, and maintain cloud-based inference services (e.g AWS based custom Kubernetes deployments). Build automated CI/CD pipelines for deploying and updating models and packages. Set up monitoring, logging, and alerting for model health, latency, and drift using tools like Prometheus, Grafana, OpenTelemetry, or cloud-native observability stacks. Skills And Qualifications 3+ years of experience building QA systems for cloud-based SaaS and/or API services, preferably of AI systems. Strong fundamentals in Python & Software Architecture. Self-sufficiency, Problem Solving & Hacker Mindset. Foundational Understanding of Computer Systems (OS, Distributed). Experience developing test automation and implementing quality monitoring systems. Excellent verbal and written communication skills. Strong organizational skills, teamwork, and can-do attitude. Clear and detailed documentation skills. Experience working with geographically dispersed teams across time zones. Proficiency with Jira or similar tool. Location This role follows a hybrid schedule, requiring in-office presence 3 days per week. Please note, fully remote is not an option. Office locations: Bengaluru. Why Join Cerebras People who are serious about software make their own hardware. At Cerebras we have built a breakthrough architecture that is unlocking new opportunities for the AI industry. With dozens of model releases and rapid growth, we ve reached an inflection point in our business. Members of our team tell us there are five main reasons they joined Cerebras: Build a breakthrough AI platform beyond the constraints of the GPU. Publish and open source their cutting-edge AI research. Work on one of the fastest AI supercomputers in the world. Enjoy job stability with startup vitality. Our simple, non-corporate work culture that respects individual beliefs. .

Teleperformance Global services is looking for Team Lead Quality to join our dynamic team and embark on a rewarding career journey A Team Lead is a professional who is responsible for leading, guiding, and supervising a team of employees to achieve specific goals and objectives Some of the key responsibilities of a Team Lead include:1 Providing direction, guidance, and support to team members to help them achieve their individual and team goals Managing team schedules, delegating tasks, and ensuring that deadlines are met Mentoring, coaching, and providing feedback to team members to help them grow and develop their skills Identifying and resolving conflicts and obstacles that may impact team performance Ensuring that team members have the necessary resources and support to perform their job effectively The ideal candidate for this role should have strong leadership, communication, and interpersonal skills

IRIS AUTOMATION PVT LTD. is looking for Manager QC to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

Join Teleperformance Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Become Part of an Exceptional Team! Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. Job Description Be One of Our People: It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer Job Application Accommodation: If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

Nexdigm (SKP) is looking for Trainee to join our dynamic team and embark on a rewarding career journey Assisting experienced employees with their daily tasks and responsibilities Observing and gaining hands-on experience in various aspects of the job Receiving feedback and guidance from supervisors and mentors Completing assigned projects and tasks under the supervision of experienced employees Collaborating with team members and contributing to team projects Demonstrating a strong work ethic, positive attitude, and a willingness to learn and grow

Nexdigm (SKP) is looking for Trainee to join our dynamic team and embark on a rewarding career journey Assisting experienced employees with their daily tasks and responsibilities Observing and gaining hands-on experience in various aspects of the job Receiving feedback and guidance from supervisors and mentors Completing assigned projects and tasks under the supervision of experienced employees Collaborating with team members and contributing to team projects Demonstrating a strong work ethic, positive attitude, and a willingness to learn and grow

Nexdigm (SKP) is looking for Trainee to join our dynamic team and embark on a rewarding career journey Assisting experienced employees with their daily tasks and responsibilities Observing and gaining hands-on experience in various aspects of the job Receiving feedback and guidance from supervisors and mentors Completing assigned projects and tasks under the supervision of experienced employees Collaborating with team members and contributing to team projects Demonstrating a strong work ethic, positive attitude, and a willingness to learn and grow

At YASH, we re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hire BigEye Data Quality Professionals in the following areas : Experience 5-8 Years Key Responsibilities 1-2 years exp into Bigeye Tool exp Data Quality Monitoring: Use Bigeye s data observability platform to monitor and ensure data quality across pipelines. Data Cataloging: Leverage Alation to understand data relationships and lineage. Trust Flags & Tagging: Apply trust indicators and tags to data assets for transparency and traceability. Data Profiling: Assess usability and integrity of datasets. Rule Definition: Create and manage data quality rules and plans to validate data during ETL processes. Modeling Leadership: Lead data modeling efforts, including logical and physical model creation and optimization. Collaboration: Work closely with Business Analysts and Technical Architects to translate business needs into robust data models. Required Skills: Bigeye and Alation experience ETL tools: Informatica, DataStage, Snaplogic Strong understanding of data lineage, profiling, and cataloging Experience with USAA internal systems (IGC, RRAIT, IAI, IA, UDC) Proven leadership in mid-to-large scale data projects Domain: Manufacturing, Sales, Finance, Supply chain Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

Intercontinental Hotels Group India Private Limited is looking for Duty Manager_HIEX Kolkata New Town to join our dynamic team and embark on a rewarding career journey Overseeing the day-to-day operations of the business Responding to all inquiries, complaints, and feedback, and resolving any issues in a timely and professional manner Managing staff schedules and assignments to ensure adequate coverage and efficient use of resources Ensuring that all operational procedures are followed and that health and safety standards are maintained Monitoring inventory levels and ordering supplies as needed Maintaining accurate financial records and preparing reports on operations, sales, and expenses Assisting in the planning and execution of special events and promotionsActing as a mentor and coach for junior staff members and providing guidance and support as neededAssisting with the development and implementation of operational policies and procedures Excellent organizational and time management skillsStrong problem-solving and decision-making abilities

Intercontinental Hotels Group India Private Limited is looking for Duty Manager_HIEX Gurugram Sector 50 to join our dynamic team and embark on a rewarding career journey Overseeing the day-to-day operations of the business Responding to all inquiries, complaints, and feedback, and resolving any issues in a timely and professional manner Managing staff schedules and assignments to ensure adequate coverage and efficient use of resources Ensuring that all operational procedures are followed and that health and safety standards are maintained Monitoring inventory levels and ordering supplies as needed Maintaining accurate financial records and preparing reports on operations, sales, and expenses Assisting in the planning and execution of special events and promotionsActing as a mentor and coach for junior staff members and providing guidance and support as neededAssisting with the development and implementation of operational policies and procedures Excellent organizational and time management skillsStrong problem-solving and decision-making abilities

Intercontinental Hotels Group India Private Limited is looking for Duty Manager Pune Pimpri to join our dynamic team and embark on a rewarding career journey Overseeing the day-to-day operations of the business Responding to all inquiries, complaints, and feedback, and resolving any issues in a timely and professional manner Managing staff schedules and assignments to ensure adequate coverage and efficient use of resources Ensuring that all operational procedures are followed and that health and safety standards are maintained Monitoring inventory levels and ordering supplies as needed Maintaining accurate financial records and preparing reports on operations, sales, and expenses Assisting in the planning and execution of special events and promotionsActing as a mentor and coach for junior staff members and providing guidance and support as neededAssisting with the development and implementation of operational policies and procedures Excellent organizational and time management skillsStrong problem-solving and decision-making abilities

Intercontinental Hotels Group India Private Limited is looking for Duty Manager Pune Hinjewadi to join our dynamic team and embark on a rewarding career journey Overseeing the day-to-day operations of the business Responding to all inquiries, complaints, and feedback, and resolving any issues in a timely and professional manner Managing staff schedules and assignments to ensure adequate coverage and efficient use of resources Ensuring that all operational procedures are followed and that health and safety standards are maintained Monitoring inventory levels and ordering supplies as needed Maintaining accurate financial records and preparing reports on operations, sales, and expenses Assisting in the planning and execution of special events and promotionsActing as a mentor and coach for junior staff members and providing guidance and support as neededAssisting with the development and implementation of operational policies and procedures Excellent organizational and time management skillsStrong problem-solving and decision-making abilities

Role Overview: Seeking an experienced Senior Data Engineer to lead data ingestion, transformation, and optimization initiatives using the modern Apache and Azure data stack. The role involves working on scalable pipelines, large-scale distributed systems, and data lake management. Core Responsibilities: Build and manage high-volume data pipelines using Spark/Databricks. Implement ELT frameworks using Azure Data Factory/Synapse Pipelines. Optimize large-scale datasets in Delta/Iceberg formats. Implement robust data quality, monitoring, and governance layers. Collaborate with Data Scientists, Analysts, and Business stakeholders. Technical Stack: Big Data: Apache Spark, Kafka, Hive, Airflow, Hudi/Iceberg Cloud: Azure (Synapse, ADF, ADLS Gen2), Databricks, AWS (Glue/S3) Languages: Python, Scala, SQL Storage Formats: Delta Lake, Iceberg, Parquet, ORC CI/CD: Azure DevOps, Terraform (infra as code), Git

Infinite Computer Solutions India Pvt. Ltd. is looking for Lead Quality Analyst to join our dynamic team and embark on a rewarding career journey Quality Assurance: Develop, implement, and maintain quality assurance policies, procedures, and processes to ensure product or service quality. Quality Control: Oversee the inspection and testing of products and services to ensure they meet the required standards and specifications. Team Management: Manage a team of quality analysts, providing guidance, coaching, and feedback to ensure the team's performance meets or exceeds expectations. Reporting: Prepare regular reports on quality assurance activities, including performance metrics, trends, and areas for improvement, and present them to senior management. JavaScript, TypeScript, Jest / Vitest, K6, CICD Pipeline, Cypress, Playwright Selenium, Cross functional teams and stakeholder management, Jenkins, Git, Postman or Bruno

Join Teleperformance Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Become Part of an Exceptional Team! Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. Job Description

Join Teleperformance Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. Why Choose Teleperformance We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. Utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Become Part of an Exceptional Team! Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. Job Description -

Sodexo Food Solutions India Pvt. Ltd.ces is looking for Management Trainee to join our dynamic team and embark on a rewarding career journey Shadow and work with experienced managers and leaders to gain an understanding of the roles. Participate in projects and initiatives to demonstrate competence and add value to the organization. Provide support to managers and teams, as needed. Attend meetings, conferences, and other training events to expand knowledge and network with other professionals. Evaluate and analyze business operations, identify areas for improvement, and make recommendations for changes. Strong commitment to learning and professional development and be open to feedback and constructive criticism. Excellent communication, interpersonal, and problem-solving skills.