Tarento Technologies logo

Quality Manager

3 - 8 years

5 - 10 Lacs

bengaluru

Posted:1 day ago| Platform: Naukri logo

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Skills Required

it services change management product engineering information security risk assessment iso 27001 cmmi healthcare risk management six sigma

Work Mode

Work from Office

Job Type

Full Time

Job Description

Were proud to be recognized as a

Great Place to Work

, a testament to our inclusive culture, strong leadership, and commitment to employee well-being and growth. At Tarento, you ll be part of a collaborative environment where ideas are valued, learning is continuous, and careers are built on passion and purpose.


Skills Required:


Must Have:

  1. Experience in following

    CMMI framework level 3

  2. At least

    5+ yrs

    in

    IT Services

    organization
  3. At least

    3+ years

    of experience in

    Quality, Audit and Compliance.

Good to Have

:
  1. Experience in following

    CMMI framework level 5

  2. Experience in implementation of

    ISO 9001& ISO 27001

  3. Experience in applying

    Six Sigma concepts

Nice to Have:

1. Experience in Process Documentation

Roles & Responsibilities:


General:

  1. Ensure

    Process Kits

    (Process document, Templates, Checklists, Tools, Standards, etc) are available for all Process areas
  2. Develop and Maintain documentation of best practices across processes and practices.

  3. Ensure Tarento gets Certified in various standards as per business requirement.

  4. Establish and maintain effective

    working relationships

    with all

    stakeholders

    (Internal & external) to achieve broader organization goals
  5. Ability to do

    Risk Management

    at the Org level.

Quality:

1. Drive Org wide Quality initiatives.
2. Conduct

Process Compliance Audit

and ensure of all the applicable projects to applicable processes and standards
3. Conduct periodic

Project Health Audit

(Monthly) to ensure the RAG status of all the applicable projects is Green
4. Monitor the

Quality Metrics

and suggest ways for continuous improvement.
5. Periodic review of Org Process, Procedures and documentation and work on continuous improvement.
6. Drive the culture of performing Risk Assessment before the start of project.
7. Maintain and update Risk log from Org wide perspective.
8. Take ownership in Change Management and Risk Management at Org level.
9. Conduct

CSAT

as per organization policy
10. Create

Quality circles

and infuse Quality consciousness across the Org
11. Share

Periodic Management report

clarifying the Quality and Productivity performance of all projects across the Org.

Compliance:

1. Monitoring the current policies and systems in place and ensuring that it complies with legal and regulatory laws.
2. Conduct Compliance training during induction and Periodic training as defined.
3. Liaise with the teams across different Units and ensure adhering to various compliance standards as required.
4. Curate and maintain control systems to identify and handle breaking of rules and any violations.
5. Represent the Org as Management Representative (MR) / Chief Information Security Officer (CISO).
6. Perform Internal Audit for ISO 9001 and ISO 27001 (Expected to be at least once in a quarter)
7. Work with Implementation partners and certification bodies towards achieving Compliance certificates.
8. Be the point of contact to answer compliance related queries from clients and partner organization.
9. Drive the Quality and Compliance culture with partners and vendors etc.

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