Quality Manager

Job Title: Quality Manager
Location: Vadapalani, Chennai
Employment Type: Full-Time
Experience: 3-5 years
Salary: ₹30,000 per month

Job Description:

We are seeking an experienced and detail-oriented Quality Manager to lead the quality assurance process for a large-scale handwritten data entry project focused on genealogical and historical records. The ideal candidate should have a strong background in quality control for data digitization projects and be proficient in managing multilingual datasets, particularly in Swedish, French, Irish, and English.

Key Responsibilities:

• Develop and implement quality assurance protocols for handwritten document transcription and data entry workflows.
• Supervise a team of data entry operators and quality analysts across multiple languages.
• Review and audit transcribed data to ensure accuracy, completeness, and consistency with original records.
• Collaborate with linguists, historians, and software teams to resolve transcription or interpretation issues.
• Maintain detailed quality reports, identify error trends, and initiate corrective actions.
• Train team members on quality expectations, guidelines, and tools.
• Work with project managers to ensure project deadlines and quality benchmarks are met.
• Ensure compliance with data privacy and archival standards.

Qualifications:

• He/She should have involved in Error Analysis worked for Corrective and Prevention report
• He/She Should have awareness in QMS ISO related,
• He/She Invovled in QMS audits and ISMS audit
• Bachelor’s degree in History, Linguistics, Library Science, Information Management, or a related field.
• 5+ years of experience in data entry quality management, preferably in historical or genealogical data projects.
• Working knowledge of at least two of the following languages: Swedish, French, Irish, English (reading and comprehension).
• Proven ability to manage multilingual data quality processes.
• Strong eye for detail and deep familiarity with transcription challenges in historical handwriting.
• Proficient in using QA tools and spreadsheet software (e.g., Excel, Google Sheets).
• Excellent communication and team management skills.

Job Types: Full-time, Permanent

Pay: From ₹30,000.00 per month

Schedule:

• Day shift

Ability to commute/relocate:

• Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What is your Current CTC?
• What is your Expected CTC?
• What is your Notice Period?
• Current Location

Education:

• Bachelor's (Required)

Experience:

• data entry quality management: 3 years (Required)

Work Location: In person