Quality Manager

Company Overview

Sir H.N. Reliance Foundation Hospital & Research Centre is a multi-speciality tertiary care hospital renowned for its advanced infrastructure, cutting-edge medical care, and adherence to stringent standards. Established in 1918, and continuing the legacy of excellence, the hospital focuses on specialities such as Cardiac Sciences, Oncology, and Neuro Sciences. With a robust emphasis on patient care and safety, it is committed to delivering top-notch services to all its patrons.

Job Overview

We are seeking a Quality Manager to join our dedicated team in Jamnagar. This mid-level position requires a maximum of 6 years of experience in quality management within the healthcare sector. As a Quality Manager, you will work under a fixed-term employment contract ensuring that our hospital's standards remain top-notch.

Qualifications and Skills

• Proficiency in quality assurance processes and techniques with the ability to ensure healthcare quality improvements (Mandatory skill).
• Expertise in patient safety protocols fostering a culture of safety, reliability, and prevention of harm (Mandatory skill).
• Thorough understanding and practical knowledge of NABH standards for accreditation and quality compliance (Mandatory skill).
• Demonstrated experience in conducting clinical audits to evaluate, monitor, and improve patient care practices.
• Strong data analysis skills necessary for identifying trends, making informed decisions, and enhancing quality outcomes.
• Comprehensive knowledge of regulatory compliance to ensure hospital operations adhere to statutory regulations.
• Understanding of JCI standards that guide the hospital toward quality improvement and patient safety goals.
• Excellent communication skills to effectively engage with teams and contribute to continuous quality improvement efforts.

Roles and Responsibilities

• Develop, implement, and monitor quality assurance programs to ensure high standards of patient care.
• Liaise with medical and administrative staff to ensure compliance with accreditation standards and legal requirements.
• Conduct regular audits and inspections to identify areas of improvement and ensure adherence to quality protocols.
• Provide training to staff on quality assurance and patient safety practices to maintain compliance and enhance quality.
• Analyze data to generate reports that guide decision-making in quality improvement initiatives.
• Collaborate with healthcare professionals to devise strategies boosting hospital quality performance.
• Oversee implementation of corrective action plans arising from quality assurance findings and ensure follow-up audits.
• Act as a leader in the promotion of a safety culture that delivers optimal patient outcomes and satisfaction.