Quality Manager

Experience Required: 5–8 years in healthcare quality management (with at least 2–3 years in a supervisory role)
Qualification: Master of Hospital Administration (MHA) / Equivalent in Healthcare Management

Job Summary:

We are seeking a highly motivated and experienced Quality Manager to lead the hospital’s quality assurance and improvement initiatives. The role involves ensuring compliance with national and international accreditation standards, implementing quality systems, and driving continuous improvement to enhance patient safety and service excellence.

Key Responsibilities:

• Develop, implement, and monitor hospital-wide quality improvement programs and SOPs.
• Lead accreditation processes (NABH, NABL, JCI, ISO) and ensure compliance with all regulatory requirements.
• Plan and conduct internal audits, gap analysis, and quality assessments across departments.
• Monitor Key Performance Indicators (KPIs), patient safety indicators, and clinical outcomes.
• Conduct Root Cause Analysis (RCA) and oversee Corrective & Preventive Action (CAPA) implementation.
• Organize and deliver training programs for staff on quality standards, patient safety, and accreditation requirements.
• Collaborate with clinical and non-clinical departments for process improvements.
• Prepare MIS reports, dashboards, and present findings to senior management.
• Ensure proper documentation, policy updates, and review of hospital manuals.
• Lead a team of quality executives and coordinate departmental activities.

Skills & Competencies:

• In-depth knowledge of hospital quality standards and accreditation frameworks.
• Strong leadership, team management, and decision-making skills.
• Excellent communication and interpersonal abilities.
• Analytical mindset with data-driven problem-solving approach.
• Proficiency in MS Office, quality management systems, and hospital information systems.

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person