Quality Manager

Airtel Payments Bank

0 years

0 Lacs

Mumbai Maharashtra India

Posted:22 hours ago| Platform:

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Skills Required

controls content reporting audit drive automation analysis documentation

Work Mode

On-site

Job Type

Full Time

Job Description

Purpose of the Job

To ensure and improve the quality across all our processes, build stronger controls, improve the content of SOPs, update the RCSAs, conduct walkthroughs for process improvement, conduct BCP tests, timely and accurate RBI reporting and audit responses. Identify manual activities and drive Automation Projects to timely completion

Expected Key Results Activities

Identify manual activities, generate new ideas with cost benefit analysis and implement these through IT /Automation Projects
Identify manual activities, facilitate generation of new ideas through the team
Implementation of ideas generated through IT /Automation Projects
Build strong controls and improve the content of SOPs
Improve the content of SOPs including:
strong maker checker role
stronger controls
exception handling.
Conduct walkthroughs for process improvement and update the RCSAs
Through walkthroughs identify the process gaps and ensure controls are documented and implemented.
All improvements and changes to be updated in the RCSA.
Conduct BCP tests
Facilitate tests for BCP enabled processes
Ensure documentation of all BCP tests conducted.
Timely and accurate RBI reporting and audit responses
Timely and accurate RBI reporting
Timely and accurate audit responses.

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