Quality manager

Aikawa Fiber Technologies (AFT) Inc., is a global leader in the manufacturing of stainless steel equipment and components for screening and refining in the pulp and paper industry. It is part of the Aikawa Group, a family-owned Japanese company with facilities in Asia, Europe, and Canada.

Make a Real Impact on the Performance and Customer Satisfaction for a Jiaxing, China Based Manufacturing Company!

Quality Manager

Your Responsibilities:

Quality – ISO 9001

• Maintain and improve the quality management system (ISO 9001).
• Support the execution of internal and external audits.
• Manage non-conformities, corrective actions, and quality training.
• Assist production teams and inspectors in resolving quality issues.
• Supervise the Quality Engineer.

Customer and Sales Support

• Analyze customer complaints and warranty returns.
• Collaborate with application engineers and customer service.
• Keep complaint statistics up to date in our CRM system (FisherSolve).

You are :

• A strong team player with excellent problem-solving skills.
• Known for being dynamic, versatile, organized, and able to manage multiple projects simultaneously.
• Capable to effectively communicate in Chinese and English.
• Recognized for your rigor and attention to detail.
• Skilled in using computer tools, effective communication, and writing, fluent in both French and English (spoken and written).
• Available for occasional travel to customer sites and other AFT business locations.

Only selected candidates will be contacted. All applications will be handled confidentially. The masculine form is used solely to simplify the text.