Quality & Compliance Specialist

Job Title : Quality & Compliance Specialist

Required Experience : 2+ Years

Location Remote

As a Quality & Compliance Specialist, you will be responsible for ensuring adherence to quality standards, regulatory requirements, and compliance frameworks across projects. This role involves conducting audits, implementing quality processes, and ensuring that services and solutions meet industry regulations and client expectations.

Responsibilities :

Quality Management

• Develop, implement, and monitor quality assurance processes and policies.
• Conduct regular internal audits and reviews to ensure adherence to standards.
• Drive continuous improvement initiatives within teams and processes.
• Collaborate with delivery teams to ensure consistent quality in service delivery.

Compliance Management :

• Ensure compliance with industry standards (ISO, GDPR, HIPAA, SOC2, etc.).
• Support external and internal audits, managing corrective and preventive actions.
• Identify compliance risks and implement mitigation measures.
• Maintain regulatory documentation and ensure timely updates.

Training & Awareness :

• Conduct training sessions on compliance standards and quality best practices.
• Promote awareness of policies, frameworks, and organizational guidelines.
  

Documentation :

• Maintain detailed records of audits, compliance reports, and quality assessments.
• Provide regular updates to management on compliance status, risks, and improvements.

Qualification :

• 2+ years of experience in Quality Assurance and Compliance in IT/Technology services.
• Strong knowledge of compliance frameworks (ISO, GDPR, HIPAA, SOC2, etc.).
• Experience in managing audits and quality certification processes.
• Excellent documentation, reporting, and communication skills.
• Strong problem-solving and process improvement capabilities.

Preferred Skills :

• Experience with compliance management software/tools.
• Certification in Quality or Compliance (e.g., ISO Lead Auditor, CISA).
• Familiarity with Agile/DevOps environments.
• Strong stakeholder management skills