Quality Assurance Analyst-Nutrition

Quality Assurance Analyst – Nutrition

📍 Location:

Type:

About the Role

Quality Assurance Analyst

Key Responsibilities

• Review and evaluate customer interactions, including

  calls, chats, emails, and consultations

• Ensure adherence to SOPs, quality benchmarks, and brand guidelines

• Share clear, constructive feedback with sales representatives and nutrition coaches

• Maintain QA scorecards, audit reports, and performance trackers

• Identify trends, gaps, and continuous improvement opportunities

• Collaborate with Sales, Nutrition, Operations, and Training teams

• Handle sensitive customer and business data with strict confidentiality

Preferred Qualifications

• Graduate in any discipline (Nutrition / Health Sciences background preferred)
• Prior experience in

  Quality Assurance, Auditing, CX, Sales QA, or Nutrition QA

  preferred
• Strong communication and analytical skills

Key Skills

• High attention to detail
• Strong verbal and written communication
• Proficiency in

  Excel / Google Sheets

• Analytical and structured thinking

• Process-oriented mindset

Why Join Sova Health?

• Mission-driven, high-impact health-tech startup
• Exposure across

  sales and nutrition quality

  functions
• Collaborative, ownership-driven culture
• Strong growth opportunities within

  QA and operations

Send your applications to Divjyot.kaur@sova.health