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Teleperformance (TP)
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Quality Analyst

Quality Analyst

Teleperformance (TP)

4 - 6 years

4 - 7 Lacs

Chennai

Posted:2 weeks ago| Platform:

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Skills Required

KYC Root Cause Analysis Aml Call Monitoring Call Quality Feedback Call Calibration Quality Check Quality Assurance 7Qc Tools

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsibilities Identify and remedy defects within the production process Recommend, implement and monitor preventative and corrective actions to ensure that quality assurance standards are achieved Compile and analyze statistical data Ensure that user expectations are met during the testing process Draft quality assurance policies and procedures Investigate customer complaints and product issues Requirements and skills Proven work experience as a Quality Analyst or similar role Experience in quality inspection, auditing and testing Excellent communication skills, both written and verbal Strong computer skills and knowledge of QA databases and applications Strong analytical and problem-solving skills Meticulous attention to detail Relevant training and/or certifications as a Quality Analyst

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Teleperformance (TP)

www.teleperformance.com

Business Process Outsourcing (BPO)

Paris

410,000+ Employees

944 Jobs

Key People

Daniel Julien

Chairman and Chief Executive Officer
Jean-Michel Caye

Chief Financial Officer
Duncan Wardle

Chief Innovation Officer
Corinne Tournier

Chief Human Resources Officer

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Quality Analyst

Experience & Salary

Skills Required

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