Quality Analyst real-estate Sales

1 - 5 years

4 - 5 Lacs

Posted:1 month ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Title:

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Key Responsibilities:

  • Monitor and evaluate outbound sales calls related to real estate.
  • Ensure adherence to sales scripts, company standards, and compliance guidelines.
  • Provide feedback to sales agents to improve call quality and sales performance.
  • Conduct regular audits and prepare reports on call quality and agent performance.
  • Collaborate with sales team leaders to implement improvements and strategies.
  • Identify trends and suggest training needs to enhance sales effectiveness.
  • Ensure high levels of customer satisfaction and maintain positive client relations.

Requirements:

  • 1-2 years of experience in quality analysis, preferably in outbound sales or real estate.
  • Strong knowledge of real estate sales processes and compliance.
  • Excellent analytical, communication, and coaching skills.
  • Familiarity with call monitoring systems and performance tools.
  • Ability to provide actionable feedback and identify areas for improvement.

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