QA/QC Manager

Job Description

Responsibilities The QA/QC Manager will oversee and implement quality assurance and control processes throughout the shoe manufacturing process, ensuring consistent product quality and customer satisfaction. This role requires strong leadership, process control, and analytical skills to minimize defects and rework, ensuring adherence to quality standards at every stage of production. Maintain product rejection rates across all workstations below 2%. Ensure rework rates are consistently below 5% by implementing preventive and corrective actions. Maintain a comprehensive tracker of customer and internal quality complaints to ensure visibility and timely resolution. Lead root cause analysis (RCA) initiatives for quality issues and drive systemic corrective actions. Monitor and ensure the quality of cut panels during the cutting stage, preventing the flow of defective materials to downstream processes. Ensure stitched uppers meet all quality standards including size, defects, stitching accuracy, and measurements. Plan and supervise regular quality inspections across in-house and subcontractor production lines. Initiate and drive quality improvement projects based on insights from RCA. Communicate timely updates on design or material changes to all relevant departments. Ensure quality checks and approval of raw materials and accessories upon receipt. Key Requirements: Bachelor's degree in Engineering, Footwear Technology, or related field. Minimum 8–10 years (Manager) in QA/QC in a footwear industry required Strong knowledge of quality control systems, inspection methods, and ISO standards. Proficient in quality tools like RCA, 5 Whys, Pareto, and Fishbone diagram. Excellent leadership, team management, and communication skills. Working knowledge of ERP systems and Microsoft Office tools. Location Bantala Email your CV's to hr@mallcom.in