QAD Analyst

8 - 13 years

10 - 19 Lacs

Posted:6 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Bachelors degree in information technology, Business Administration, or related field.

  • Proven experience in QAD support or administration, preferably with [specific QAD software, e.g., QAD, SAP,

Oracle, Microsoft Dynamics].

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively in a team environment.
  • Familiarity with database management and SQL is a plus.
  • Project management experience is an advantage.

ROLES & RESPONSIBILITIES

  • Act as the primary point of contact for all QAD-related inquiries and support issues.
  • Troubleshoot and resolve QAD system issues, collaborating with IT and external vendors when necessary.
  • Provide training and support to end-users on QAD modules, features, and best practices.
  • Assist in the implementation of QAD updates, enhancements, and new modules.
  • Document processes, workflows, and troubleshooting procedures for future reference.
  • Work closely with cross-functional teams to identify system needs and propose solutions.
  • Analyze data and generate reports to support business operations and decision-making.
  • Participate in user acceptance testing (UAT) for system changes and enhancements.
  • Monitor system performance, ensuring data integrity and optimal functionality. Serve as the primary point of

contact for QAD-related inquiries and issues of their business site.

  • Collaborate with cross-functional teams to identify system enhancements and improvements.
  • Analyze data and generate reports to support decision-making.
  • Participate in testing and validation of system changes and updates.

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