QAD Analyst

CIEL HR

8 - 13 years

10 - 19 Lacs

bengaluru

Posted:6 days ago| Platform:

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Skills Required

erp qad manufacturing progress 4gl

Work Mode

Work from Office

Job Type

Full Time

Job Description

Bachelors degree in information technology, Business Administration, or related field.

Proven experience in QAD support or administration, preferably with [specific QAD software, e.g., QAD, SAP,

Oracle, Microsoft Dynamics].

Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work collaboratively in a team environment.
Familiarity with database management and SQL is a plus.
Project management experience is an advantage.

ROLES & RESPONSIBILITIES

Act as the primary point of contact for all QAD-related inquiries and support issues.
Troubleshoot and resolve QAD system issues, collaborating with IT and external vendors when necessary.
Provide training and support to end-users on QAD modules, features, and best practices.
Assist in the implementation of QAD updates, enhancements, and new modules.
Document processes, workflows, and troubleshooting procedures for future reference.
Work closely with cross-functional teams to identify system needs and propose solutions.
Analyze data and generate reports to support business operations and decision-making.
Participate in user acceptance testing (UAT) for system changes and enhancements.
Monitor system performance, ensuring data integrity and optimal functionality. Serve as the primary point of

contact for QAD-related inquiries and issues of their business site.

Collaborate with cross-functional teams to identify system enhancements and improvements.
Analyze data and generate reports to support decision-making.
Participate in testing and validation of system changes and updates.

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